Featuring a shared lounge, a terrace as well as a bar, Upstairs Hotel is located in the center of Ostend, a few steps from Oostende Beach. Among the facilities at this property are a concierge service and luggage storage space, along with free WiFi throughout the property. The property has evening entertainment and a 24-hour front desk. At the hotel, the rooms come with a desk, a flat-screen TV, a private bathroom, bed linen and towels. All rooms include a safety deposit box, while some rooms also feature a balcony and others also feature city views. All rooms will provide guests with a fridge. Buffet and continental breakfast options are available every morning at Upstairs Hotel. You can play table tennis at the accommodation, and the area is popular for cycling. Mariakerke Beach is a 19-minute walk from Upstairs Hotel, while Bredene beach is 1.4 miles from the property. The nearest airport is Ostend - Bruges International Airport, 3.7 miles from the hotel.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Ostend, this hotel has an excellent location score of 9.5

Breakfast Info

Continental, Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
2 twin beds
2 twin beds
2 twin beds
and
1 queen bed
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.8
Cleanliness
8.8
Comfort
8.8
Value for money
8.5
Location
9.5
Free WiFi
9.0
Select topics to read reviews:

See what guests loved the most:

  • Guy
    Belgium Belgium
    great breakfast and exceptional location. Rooms were spacious
  • Sally
    Georgia Georgia
    We didn't stay for long but the man who greeted us was just wonderful! Very cheerful. The room was very comfortable and overall everything was great. Thank you!
  • Darcy
    Belgium Belgium
    The poorly was modern with tons of cool features for families… slide, ping pong, etc. It was a quick walk to the beach and the on-site restaurant was quite good

Hotel area info

Amenities of Upstairs Hotel
Great facilities! Review score, 8.8

Most popular amenities
  • Free WiFi
  • Family rooms
  • Beachfront
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Elevator
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Beachfront
  • Terrace
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bike tours
  • Walking tours
  • Beach
  • Evening entertainment
  • Mini golf
    Additional charge
  • Cycling
    Off-site
  • Windsurfing
    Additional chargeOff-site
  • Ping-pong
  • Game room
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Smoke-free property
  • Hardwood or parquet floors
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • French
  • Dutch

House rules

Upstairs Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Check-out

From 1:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
€ 20 per child, per night
Crib upon request
€ 12.50 per child, per night
3 - 16 years
Extra bed upon request
€ 20 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Bancontact Cash Upstairs Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Upstairs Hotel

  • The prices at Upstairs Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Upstairs Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • The nearest beach is 150 feet from Upstairs Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Upstairs Hotel include:

    • Double
    • Suite

  • Upstairs Hotel offers the following activities/services (charges may apply):

    • Cycling
    • Game room
    • Ping-pong
    • Mini golf
    • Windsurfing
    • Golf course (within 2 miles)
    • Evening entertainment
    • Beachfront
    • Beach
    • Bike tours
    • Walking tours

  • Upstairs Hotel is 2,950 feet from the center of Ostend. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Upstairs Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.3).

    Breakfast option(s) include:

    • Continental
    • Buffet