Opened in December 2013 after a complete refurbishment, The Alpenhotel Fleurs de Zermatt enjoys a quiet location in Zermatt. It features a wellness and fitness area including a hot tub and a sauna and offers free WiFi. The Alpenhotel Fleurs de Zermatt's bright Alpine-style rooms are all equipped with a cable TV and a Nespresso coffee machine. South-facing rooms have a balcony. A buffet breakfast is available every morning. The garden offering Matterhorn views invites you to relax during the warmer months. The train and funicular stations including the Gornergrat train can be reached within a 5-minute walk. The bus for the Klein Matterhorn cable car stops close to the Alpenhotel.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 8.9

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
and
1 sofa bed
2 king beds
or
4 twin beds
1 king bed
and
1 sofa bed
2 twin beds
or
1 queen bed
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Guest reviews

Categories:

Staff
8.3
Facilities
9.1
Cleanliness
9.3
Comfort
9.3
Value for money
8.4
Location
8.9
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Giovanni
    United States of America United States of America
    The room was extremely comfortable and the wellness center was the best I have experienced.
  • Matthew
    United Kingdom United Kingdom
    The hotel was beautiful. The staff were all very friendly and helpful and we were given a room with a fantastic view of the Matterhorn. The spa was lovely. We had a wonderful stay.
  • D
    Canada Canada
    Liked the SPA. Breakfast was good. The afternoon tea was a nice touch.

Hotel area info

Amenities of Alpenhotel Fleurs de Zermatt
Great facilities! Review score, 9.1

Most popular amenities
  • 2 swimming pools
  • Spa
  • Free WiFi
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Skiing
  • Airport shuttle
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)
View
  • Mountain view
  • View
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
Ski
  • Ski school
    Additional charge
  • Ski storage
Activities
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Skiing
  • Hot tub
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
Entertainment & Family Services
  • Baby safety gates
  • Indoor play area
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Laptop safe
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – indoorFree!
  • Open all year
Pool 2 – outdoorFree!
  • Open all year
Spa
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • Bulgarian
  • German
  • English
  • Croatian
  • Italian
  • Korean
  • Macedonian
  • Russian
  • Serbian
  • Turkish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Alpenhotel Fleurs de Zermatt takes special requests – add in the next step!

Check-in

From 3:30 PM to 11:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 7:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 4 years
Crib upon request
CHF 40 per child, per night
5 - 10 years
Extra bed upon request
CHF 60 per child, per night
11 - 15 years
Extra bed upon request
CHF 80 per child, per night
16+ years
Extra bed upon request
CHF 100 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa EC-Card American Express Cash is not accepted Alpenhotel Fleurs de Zermatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Zermatt is a car-free resort. You have to park your car in Täsch and proceed by train or taxi. During winter it is recommended to reserve a parking space in Täsch well in advance.

Please note that the submitted credit card will be used for the deposit and has to be presented upon check-in.

Please contact the property if you require any extra beds.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Alpenhotel Fleurs de Zermatt of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Alpenhotel Fleurs de Zermatt

  • Alpenhotel Fleurs de Zermatt offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Skiing
    • Foot bath
    • Locker rooms
    • Steam room
    • Swimming pool
    • Fitness
    • Spa facilities
    • Spa/Wellness packages
    • Spa lounge/Relaxation area

  • Check-in at Alpenhotel Fleurs de Zermatt is from 3:30 PM, and check-out is until 11:00 AM.

  • Alpenhotel Fleurs de Zermatt is 1,800 feet from the center of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Alpenhotel Fleurs de Zermatt include:

    • Single
    • Double
    • Suite
    • Family

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Alpenhotel Fleurs de Zermatt may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Alpenhotel Fleurs de Zermatt can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Buffet