• City view
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe

This hotel is 1476 feet from les Terrasses du Port shopping center, 2953 feet from MuCEM (Musée des Civilizations de l'Europe et de la Méditerranée) and a 15-minute walk from the old port and opposite the docks with ferries going to Corsica. You can browse the free Wi-Fi throughout the hotel or explore the city from Joliette Metro Station, 984 feet away. The rooms at Best Western Hotel du Mucem are contemporary in style and offer free toiletries in the modern private bathroom. Each one is air-conditioned and also has an iPod docking station and an LCD TV. The hotel serves a buffet breakfast every morning in the breakfast room. You can also ask for breakfast to be delivered to your guest room. A 24-hour reception, luggage storage and newspapers are some of the other facilities at this hotel. A 24-hour vending machine offering snacks and cold drinks is available at the reception. The famous Canebière is a 15-minute walk away and Saint-Charles Train Station is 1.2 mi from the property.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western
Hotel chain/brand
Best Western

Property highlights

Located in the best-rated area in Marseille, this hotel has an excellent location score of 8.7

Breakfast Info

Continental, Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 twin beds
2 twin beds
and
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
7.9
Cleanliness
8.6
Comfort
8.2
Value for money
7.7
Location
8.7
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Bernard
    United Kingdom United Kingdom
    Staff were.great - very helpful and friendly 10/10 Breakfast was good value
  • Gabrielle
    France France
    Great staff, clean, quiet, comfortable, spacious enough for my needs. I was on the last floor. The roof slants a bit, but only over the bed, so not a problem. Tip: the 5th floor rooms are a bit bigger than the other, 8m2 ones. Air conditioning...
  • Gabrielle
    France France
    Wonderful staff, helpful and friendly, room on 5th floor under eaves big enough for my needs (apparently bigger than the rooms on the other floors), quiet, as requested. A Franprix across the street, within easy walking distance from Panier area...

Hotel area info

Amenities of Best Western Hotel du Mucem

Most popular amenities
  • Parking
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
  • Elevator
  • Heating
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
  • Snack bar
  • Breakfast in the room
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and costs € 21 per day.
    Transportation
    • Public transit tickets
      Additional charge
    Front Desk Services
    • Concierge
    • Baggage storage
    • Express check-in/out
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Dry cleaning
      Additional charge
    Business Facilities
    • Fax/Photocopying
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safe
    General
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Hardwood or parquet floors
    • Heating
    • Soundproof rooms
    • Elevator
    • Facilities for disabled guests
    • Non-smoking rooms
    • Wake-up service/Alarm clock
    • Room service
    Accessibility
    • Lowered sink
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator
    Languages Spoken
    • English
    • French

    House rules

    Best Western Hotel du Mucem takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 12:00 AM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of EUR 100 is required. The property charges this 14 days before arrival. That's about USD 106. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 3 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are allowed on request. Charges may apply.

    Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

    Mastercard Visa American Express Cash is not accepted Best Western Hotel du Mucem accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Guests can buy MuCEM tickets directly at the front desk.

    Please note that when booking more than 5 rooms, different policies and additional supplements may apply. Please contact the property directly for further information.

    Dogs are allowed until 5kg maximum

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Best Western Hotel du Mucem of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

    A damage deposit of € 100 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    FAQs about Best Western Hotel du Mucem

    • Check-in at Best Western Hotel du Mucem is from 3:00 PM, and check-out is until 12:00 PM.

    • Best Western Hotel du Mucem offers the following activities/services (charges may apply):

      • The prices at Best Western Hotel du Mucem may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

      • Best Western Hotel du Mucem is 0.7 miles from the center of Marseille. All distances are measured in straight lines. Actual travel distances may vary.

      • Guests staying at Best Western Hotel du Mucem can enjoy a highly-rated breakfast during their stay (guest review score: 7.1).

        Breakfast option(s) include:

        • Continental
        • Buffet

      • Room options at Best Western Hotel du Mucem include:

        • Double
        • Single