Located in the heart of the medieval city of Carcassonne, Hôtel Le Donjon - Cœur de La Cité Médiévale is surrounded by the city’s ancient ramparts. The hotel features a restaurant and bar. It is divided into 2 buildings. Free WiFi is provided throughout. With views of street or the garden, the rooms are individually decorated and include a flat-screen TV. They overlook either the citadel or the hotel’s garden. A buffet breakfast is served each morning at the hotel. Le Donjon’s restaurant serves traditional French cuisine and there is also a cocktail bar where guests are invited to relax in the evening. The hotel has a 24-hour reception and room service is available upon request. A dry-cleaning and laundry service is also provided at the hotel. Le Donjon is located 1.5 mi from Carcassonne Train Station. The Basilica of Saint-Nazaire is a 2-minute walk from the hotel and the Château Comtal is less than 328 feet away.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the best-rated area in Carcassonne, this hotel has an excellent location score of 9.6

Breakfast Info

Buffet

Private parking available


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 queen bed
2 twin beds
and
1 queen bed
1 sofa bed
and
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.2
Cleanliness
8.6
Comfort
8.7
Value for money
8.0
Location
9.6
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Gail
    United States of America United States of America
    Charming, nice room and breakfast. Great grounds and shower. Enjoyed David giving us a ride.
  • Cynthia
    United States of America United States of America
    Location, ambiance, friendly and helpful staff, nice room, nice lobby areas to relax with interesting books to look at
  • Ann
    Canada Canada
    This hotel is in the middle of the citadel/old town. No cars. Lots of great restaurants. For someone who comes from a very young country, to stay in a fortress is so cool!

Hotel area info

Restaurants
1 Restaurant On Site

  • Brasserie Le Donjon
    • Cuisine
      French • Local
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian

Amenities of Hôtel Le Donjon - Cœur de La Cité Médiévale
Great facilities! Review score, 8.2

Most popular amenities
  • Private Parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Activities
  • Tour or class about local culture
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is not possible) and costs € 22 per day.
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Languages Spoken
  • English
  • Spanish
  • French

House rules

Hôtel Le Donjon - Cœur de La Cité Médiévale takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 6:30 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB American Express Cash Hôtel Le Donjon - Cœur de La Cité Médiévale accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

The address of the car park is:

32 Chemin des Ourtets, 11000, Carcassonne.

The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has 2 car parks that are located outside the city walls. Guests arriving between 13:00 and 20:00 can be greeted at the car park.

Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.

The hotel has a shuttle service and a valet service available for guests using the hotel's paid parking.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hôtel Le Donjon - Cœur de La Cité Médiévale of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hôtel Le Donjon - Cœur de La Cité Médiévale

  • Hôtel Le Donjon - Cœur de La Cité Médiévale offers the following activities/services (charges may apply):

    • Tour or class about local culture

  • Guests staying at Hôtel Le Donjon - Cœur de La Cité Médiévale can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Buffet

  • Hôtel Le Donjon - Cœur de La Cité Médiévale has 1 restaurant:

    • Brasserie Le Donjon

  • Room options at Hôtel Le Donjon - Cœur de La Cité Médiévale include:

    • Double
    • Twin
    • Triple
    • Suite
    • Family

  • Check-in at Hôtel Le Donjon - Cœur de La Cité Médiévale is from 4:00 PM, and check-out is until 12:00 PM.

  • The prices at Hôtel Le Donjon - Cœur de La Cité Médiévale may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hôtel Le Donjon - Cœur de La Cité Médiévale is 0.9 miles from the center of Carcassonne. All distances are measured in straight lines. Actual travel distances may vary.