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We booked a week at Cavanac Chateau and a ‘Suite’ room paying a premium price and expected the highest quality and service. What we were provided was a second rate basic level accommodation and the staff, including the manager owner, did not respond positively to issues raised and appeared to have no desire to. The Suite provided additional space but that space had a luggage rack in it and two office style chairs - there was no sofa or comfy chair in either the bedroom or the additional space, so my wife and I could not have a romantic snuggle or relax properly with a glass of champagne. There were six, or seven, black hairs in the bath when we arrived which took two days to get cleaned. The breakfast was absolutely minimal, without any variation, and when items ran out they weren't replaced for two, or three days, even when informed. The same happened with the toiletries, the hand cream being a particular problem. The Suite walls were devoid of pictures, or interest, completely without the Chateau character you would expect in a property like this, more like a Sanatorium. There was no bottled water provided and no fridge. They save money by turning the lights off where there are steps on the ground floor and no light switches to be found - highly dangerous. The one upside was we had some great food in the restaurant and the staff were much more friendly there. We were credited €50 (5%) and offered a bottle of champagne for our pain after making quite a fuss. A very, very disappointing stay particularly with the defensive ‘I don’t give a damn’ attitude of the owner. We would never book there again. Avoid.