Please contact Vacancéole after booking to get all the necessary information regarding your stay (reception opening hours, access to the property, contact details, additional services available, things to do in the area and other practical information).

If you plan to arrive outside the regular check-in hours, please contact the property by telephone at least 24 hours before check-in. Contact details can be found on the booking confirmation.

For any request related to an accommodation with disability access, please contact the property directly.

In case of cancellation within the free cancellation period, guests will be reimbursed in the days following their cancellation.

Payment is only possible by Visa, MasterCard or American Express.

Please note that city tax is due upon arrival.

For stays from 1 to 6 nights, bed linen, towels and TV are provided. Bed linen and towels change is possible upon request and for an extra charge. End-of-stay cleaning is included in the rate, except for the kitchen area and dishes which must be cleaned by the guests.

For stays of 7 nights or more, bed linen, towels and end-of-stay cleaning are not included in the rate but are available for an extra charge.

Please note that only 1 pet per accommodation is permitted.

Els clients han de presentar un document d’identitat amb fotografia i una targeta de crèdit durant el registre d’entrada. Les peticions especials són segons disponibilitat i poden comportar suplements.

Cal que informeu Vacancéole - Résidence Vega de la vostra hora d’arribada amb antelació. Podeu fer servir l'apartat de Peticions especials en fer la reserva o posar-vos en contacte amb l'allotjament directament mitjançant les dades de contacte que apareixen a la confirmació.

Et demanaran un dipòsit de € 300 quan arribis per si hi ha cap desperfecte. L'hauràs de pagar amb targeta. Se't tornarà el dipòsit durant el check-out. Després de revisar l'allotjament i veure que tot està bé, et tornaran el dipòsit sencer a la targeta.