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The 4-star Gray Street Hotel offers boutique rooms with luxury linens and individual feature walls. The hotel is in Newcastle center, a 2-minute walk from the Theater Royal. Free WiFi is provided. The elegant bedrooms each have a flat-screen TV, a laptop safe, a work desk and tea and coffee making facilities. A hairdryer and ironing facilities are also featured. All bathrooms are en suite and include White Company toiletries to use during your stay, and can be purchased from the hotel should you wish to take them home with you. City Retreat Luxury Salon & Day Spa offers various massage and beauty treatments including facials, manicures, pedicures, massage and waxing. Guest discounts are available, inquire at the time of booking. Gray Street Hotel has 4 fully equipped meeting rooms for between 2 - 100 people. Located a 10 minute walk from from Newcastle Central train station Station, Gray Street Hotel is just a few yards from Newcastle’s lively bars and shops. Eldon Square Shopping Center is just a 5-minute walk away. Newcastle Airport is 7.5 mi away.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Newcastle upon Tyne, this hotel has an excellent location score of 9.5

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Buffet

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
8.6
Cleanliness
8.8
Comfort
8.8
Value for money
8.7
Location
9.5
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Jim
    United Kingdom United Kingdom
    Perfect Location to explore city centre. . Fantatstic Breakfast
  • Sarah
    United Kingdom United Kingdom
    Lovely attentive young lady on reception desk who took an interest in the purpose of our visit, gave us recommendations for a restaurant and remembered us when we came to collect our bags she asked us about our visit.
  • Matthew
    United Kingdom United Kingdom
    The hotel location was great, it is very central and within walking distance of the Quayside, Central Station and Eldon Square - lots of bars, restaurants and cafes on Grey Street. The rooms were clean and well laid out with nice decor. The hotel...

Hotel area info

Restaurants
1 Restaurant On Site

  • Leila Lily's
    • Cuisine
      British • International • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Grey Street Hotel
Great facilities! Review score, 8.6

Most popular amenities
  • Spa
  • Free WiFi
  • Restaurant
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Bar
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • Safe
General
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Laptop safe
  • Carpeted
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English

House rules

Grey Street Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 2 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 12 years
Extra bed upon request
£15 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Grey Street Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Multiple room bookings, between 4 and 10 rooms, will be classed as a Group Reservation and separate policies and terms and conditions with amended cancelation policy and payment details will apply. You will be contacted by a representative from the Hotel to confirm these details. We do not accept multiple room bookings of more than 10 rooms regardless of the these being booked together or separately. Gray Street Hotel reserve the right to cancel bookings exceeding this limit.

Children aged 12 and over will pay full adult price for breakfast.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Grey Street Hotel

  • The prices at Grey Street Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Grey Street Hotel has 1 restaurant:

    • Leila Lily's

  • Grey Street Hotel offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Beauty services
    • Facial treatments
    • Waxing services
    • Makeup services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage

  • Room options at Grey Street Hotel include:

    • Double
    • Twin
    • Suite

  • Check-in at Grey Street Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Grey Street Hotel is 1,300 feet from the center of Newcastle upon Tyne. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Grey Street Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Buffet
    • À la carte