• Mountain view
  • Free WiFi
  • Terrace
  • Balcony
  • Bathtub
  • Air conditioning
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Baggage storage

Some guest rooms come with a private open-air hot springs bath, where guests can relax while enjoying the view of Hakone's mountains. Each air-conditioned room is fitted with a LCD TV, safety box and refrigerator. slippers and free toiletries are provided by the accommodations. The on-site restaurant serves traditional Japanese cuisine with fresh seasonal ingredients. Hakone Gora Park is 1640 feet from Tensui Saryo, while Hakone Open-Air Museum is 2953 feet away. The nearest airport is Tokyo Haneda International Airport, 46 mi from the property.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Relo Hotels&Resorts
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.8)

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.9
Cleanliness
9.0
Comfort
9.0
Value for money
7.9
Location
8.8
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Rosalina
    United States of America United States of America
    great onsen in the room. loved the foot hot spring at the bar.
  • Joshua
    United States of America United States of America
    The food was amazing, and the hot spring was incredibly relaxing. The price was so low for the value of the experience. It was a little over 300 yen for one night, which included access to the hot spring and two meals (dinner and breakfast). The...
  • Khai
    United States of America United States of America
    My wife and I were thrilled with the stay and would love to re-visit: - the traditional room was spacious and comfortable, with a great balcony (that has a hot spring tub) in which we caught the sunrise. - the complimentary stone bath and...

Area info

Amenities of Tensui Saryo
Great facilities! Review score, 8.9

Most popular amenities
  • Non-smoking rooms
  • Hot spring bath
  • Free WiFi
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Kids' meals
    Additional charge
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in some rooms and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Vending machine (drinks)
  • Baggage storage
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Non-smoking rooms
Spa
  • Full-body massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Foot bath
  • Body treatments
  • Facial treatments
  • Beauty services
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Sauna
Languages Spoken
  • English
  • Japanese

House rules

Tensui Saryo takes special requests – add in the next step!

Check-in

From 3:00 PM to 10:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 6:00 AM to 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Curfew

The entrance to the property is closed between 10:00 PM and 6:00 AM

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card NICOS Discover JCB Diners Club American Express Cash is not accepted Tensui Saryo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 10:00 PM and 9:00 AM.

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

Guests with dinner-inclusive plans must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, your booking may be canceled, and no refund will be given.

Please inform the property 3 days in advance if guests have any food allergies or dietary needs. Certain requests are subject to availability and additional charges may apply. Please contact the property for more details.

Guests without a meal plan who want to eat breakfast at the property must make a reservation by 16:00 the day of for dinner, and 21:00 the day of for breakfast next day.

Please be advised that there is no restaurant around the property. Please book a meal-inclusive plan if you wish to eat at the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Tensui Saryo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 09:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Tensui Saryo

  • Room options at Tensui Saryo include:

    • Quad
    • Twin
    • Double
    • Triple

  • Tensui Saryo is 3.1 miles from the center of Hakone. All distances are measured in straight lines. Actual travel distances may vary.

  • Tensui Saryo offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Body treatments
    • Open-air bath
    • Foot massage
    • Hot spring bath
    • Back massage
    • Beauty services
    • Full-body massage
    • Public Bath
    • Foot bath
    • Facial treatments
    • Head massage
    • Neck massage

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Tensui Saryo on this page.

  • Check-in at Tensui Saryo is from 3:00 PM, and check-out is until 10:00 AM.

  • The prices at Tensui Saryo may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.