You're eligible for a Genius discount at Tukan Hotel Playa del Carmen! To save at this property, all you have to do is sign in.

Surrounded by tropical flora and fauna, with short walk to the beach The Tukan Hotel Playa del Carmen offers a premium location in the famous 5th Avenue, and features free WiFi throughout all the property; with walking distance to the main shopping malls, restaurants, bars & night clubs you can enjoy the nature and tradition of the destination! The Standard Rooms, Deluxe Rooms, 1 & 2 bedrooms & Honeymoon Suites are located in the central buildings; Family Suites and standards are also located in our 2 additional buildings, surrounded by nature, All rooms and suites offer air conditioning, a ceiling fan and safety box. All are equipped with flat-screen cable TV a private bathroom with shower and a balcony or terrace, 2 pools, 1 Jacuzzi and Gym are part of the general services of Tukan Hotels. La Ceiba Restaurant Buffet and Bar offers breakfast, lunch and dinner buffet style with a variety of beverages and a great terrace. Close distance to the main parks, cenotes and main attractions of the Riviera Maya. ADO International Bus Station is 2953 feet from Tukan Hotel Playa del Carmen, while Playa del Carmen Maritime Terminal is 0.7 mi from the property. The nearest airport is Cozumel International Airport, 12 mi from the property. This property is 45 minutes’ drive from Cancún International Airport. Parking is available subject to availability.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.1

Breakfast Info

Buffet

Free private parking


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
7.8
Facilities
6.9
Cleanliness
7.4
Comfort
7.5
Value for money
7.4
Location
9.1
Free WiFi
7.5
Low score for Playa del Carmen
Select topics to read reviews:

Hotel area info

Restaurants
1 Restaurant On Site

  • La Ceiba Buffet & Bar
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly

Amenities of Tukan Hotel Playa del Carmen

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Private Bathroom
  • Toilet
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Garden view
  • View
Outdoors
  • Patio
  • Balcony
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Media & Technology
  • Flat-screen TV
  • Cable channels
Food & Drink
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not possible).
  • Street parking
Services
  • Daily housekeeping
  • Concierge
  • 24-hour front desk
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Fan
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Outdoor swimming pool
Free!
  • Open all year
Spa
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

Tukan Hotel Playa del Carmen takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 1 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Tukan Hotel Playa del Carmen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

A reservation with 10 or more rooms, it is considered a group reservation for which different cancelation conditions may apply.

Children´s discounts :

Room only:

Childrens 0 to 12 are free of charge Sharing room with parents (maximum 2 per room)

Childrens from 12 years and older pay as adults sharing room with parents.

Food & Beverages:

Childrens from 0 to 3 years old are free of charge in food & beverages at La Ceiba Restaurant

Childrens from 4 to 11 years old they get´s 50% in food and beverages at La Ceiba Restaurant

Please note that the use of safe has an extra cost.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Tukan Hotel Playa del Carmen of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Tukan Hotel Playa del Carmen

  • Guests staying at Tukan Hotel Playa del Carmen can enjoy a highly-rated breakfast during their stay (guest review score: 5.7).

    Breakfast option(s) include:

    • Buffet

  • Check-in at Tukan Hotel Playa del Carmen is from 3:00 PM, and check-out is until 12:00 PM.

  • Tukan Hotel Playa del Carmen has 1 restaurant:

    • La Ceiba Buffet & Bar

  • The prices at Tukan Hotel Playa del Carmen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Tukan Hotel Playa del Carmen offers the following activities/services (charges may apply):

    • Fitness center
    • Swimming pool

  • Tukan Hotel Playa del Carmen is 1,650 feet from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Tukan Hotel Playa del Carmen include:

    • Double
    • Family
    • Suite