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Well set in the center of Mérida, Hotel Palacio Maya provides air-conditioned rooms with free WiFi, free private parking and room service. This 4-star hotel offers a 24-hour front desk and a concierge service. The hotel has a fitness center, year-round outdoor pool and terrace, and guests can enjoy a meal at the restaurant. All guest rooms are equipped with a flat-screen TV with cable channels, fridge, a coffee machine, a shower, free toiletries and a closet. Every room comes with a private bathroom with a hairdryer, while some rooms here will provide you with a balcony and others also provide guests with city views. At the hotel rooms are equipped with bed linen and towels. A buffet, continental or American breakfast is available daily at the property. Popular points of interest near Hotel Palacio Maya include Merida Cathedral, Main Square and International Convention Center of Yucatan. The nearest airport is Manuel Crescencio Rejón International Airport, 3.7 miles from the accommodation.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Mérida, this hotel has an excellent location score of 8.5

Breakfast Info

Continental, American, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
Bedroom 1:
2 full beds
Bedroom 2:
1 full bed
1 full bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.7
Location
8.5
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Tune
    United States of America United States of America
    It had a gorgeous courtyard. Rooms were clean. Hammock and pool were beautiful. Nice buffet.
  • Clauditavegas
    United States of America United States of America
    Very clean rooms and friendly staff. A delicious buffet with so many options. Big patio with hamacas and two beautiful peacoks that will make your stay unique. 5 min walk to paseo montejo where you can find great restaurants like Yerba Santa.
  • Gilbert
    United States of America United States of America
    Bed pillows very confortable All garden decoration/plants are beautiful

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante #1
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly

Amenities of Hotel Palacio Maya
Great facilities! Review score, 8.6

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Services
    • Daily housekeeping
    • Concierge
    • Baggage storage
    • Wake-up service
    • Tour desk
    • 24-hour front desk
    • Meeting/Banquet facilities
      Additional charge
    • Room service
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safe
    General
    • Air conditioning
    • Smoke-free property
    • Laptop safe
    • Elevator
    • Family rooms
    • Ironing facilities
    • Non-smoking rooms
    • Iron
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    Spa
    • Fitness
    • Beach chairs/Loungers
    • Public Bath
    • Fitness center
    Languages Spoken
    • English
    • Spanish

    House rules

    Hotel Palacio Maya takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 12:00 AM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    From 12:00 AM to 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card Discover JCB Cash Hotel Palacio Maya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hotel Palacio Maya of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    FAQs about Hotel Palacio Maya

    • Hotel Palacio Maya has 1 restaurant:

      • Restaurante #1

    • Yes, Hotel Palacio Maya is popular with guests booking family stays.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • The prices at Hotel Palacio Maya may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Guests staying at Hotel Palacio Maya can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

      Breakfast option(s) include:

      • Continental
      • American
      • Buffet

    • Check-in at Hotel Palacio Maya is from 3:00 PM, and check-out is until 12:00 PM.

    • Room options at Hotel Palacio Maya include:

      • Double
      • Twin
      • Suite

    • Hotel Palacio Maya is 1 miles from the center of Mérida. All distances are measured in straight lines. Actual travel distances may vary.

    • Hotel Palacio Maya offers the following activities/services (charges may apply):

      • Fitness center
      • Swimming pool
      • Public Bath
      • Fitness