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Located inside the Tulum Archaeological Site in Tulum, Hotel Poc Na Tulum features a restaurant, bar and free WiFi in the restaurant. Free private parking is available on site. Certain rooms have views of the sea or garden. There is a 24-hour front desk at the property. American breakfast is offered with options such as coffee, tea, juice, milk, cereal, fruit and eggs. The area is popular for snorkeling and diving. Hotel Poc Na Tulum is inside Parque Nacional Tulum is, while Bus station Tulum Ruins is 1.4 mi from the property. The nearest airport is Cozumel International Airport, 39 mi from the property.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

Free private parking


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 king bed
or
1 twin bed
and
1 queen bed
1 twin bed
and
1 king bed
or
1 twin bed
and
1 queen bed
2 twin beds
and
1 queen bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
8.4
Location
9.2
Free WiFi
6.7
Low score for Tulum
Select topics to read reviews:

See what guests loved the most:

  • Ronald
    United States of America United States of America
    The rooms are tropical, beautiful and spacious. The staff as always was extremely friendly and competent. The food, as always, was delicious. The beach set-up was very accommodating.
  • T
    Thomas
    Canada Canada
    Gorgeous location and spectacular staff. Clean rooms and great grounds.
  • Demi
    United States of America United States of America
    We looooooooved it. Wild coati and iguanas running through the plants, pool, yoga, spa, incredible breakfast where you get to choose from a whole menu, banger cocktails, sweet staff, spotless room with all the amentities (even robes and a standing...

Hotel area info

Restaurants
4 Restaurants On Site

  • Ramon
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan
  • Cleo
    • Cuisine
      Mediterranean • Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan
  • Kogure
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
  • Berna
    • Cuisine
      International • Grill/BBQ
    • Open for
      Lunch
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian

Amenities of Hotel Poc Na Tulum
Great facilities! Review score, 8.9

Most popular amenities
  • Beachfront
  • Free WiFi
  • Free parking
  • Family rooms
  • 4 restaurants
  • Spa
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Beachfront
  • Private beach area
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Activities
  • Live music/Performance
  • Happy hour
    Additional charge
  • Beach
  • Snorkeling
    Additional charge
  • Diving
    Additional chargeOff-site
Food & Drink
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not possible).
    Services
    • Daily housekeeping
    • Concierge
    • Baggage storage
    • Tour desk
    • Laundry
      Additional charge
    • Room service
    Safety & security
    • Fire extinguishers
    • 24-hour security
    • Safe
    General
    • Air conditioning
    • Private entrance
    • Fan
    • Family rooms
    • Non-smoking rooms
    Spa
    • Spa/Wellness packages
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Massage
      Additional charge
    • Spa
      Additional charge
    Languages Spoken
    • English
    • Spanish

    House rules

    Hotel Poc Na Tulum takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 12:00 AM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    From 7:00 AM to 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 4 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 3 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa Cash is not accepted Hotel Poc Na Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Please consider that this hotel is 100% smoke free.

    The property will not serve breakfast from 27 August to 24 October 2023.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    In the event of an early departure, the property will charge you the full amount for your stay.

    A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    FAQs about Hotel Poc Na Tulum

    • The prices at Hotel Poc Na Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at Hotel Poc Na Tulum include:

      • Double
      • Family
      • Suite
      • Bungalow
      • Twin

    • Hotel Poc Na Tulum has 4 restaurants:

      • Kogure
      • Berna
      • Ramon
      • Cleo

    • Hotel Poc Na Tulum offers the following activities/services (charges may apply):

      • Spa
      • Massage
      • Snorkeling
      • Diving
      • Beachfront
      • Beauty services
      • Live music/Performance
      • Body wrap
      • Happy hour
      • Body treatments
      • Beach
      • Private beach area
      • Facial treatments
      • Spa facilities
      • Body scrub
      • Spa/Wellness packages

    • Check-in at Hotel Poc Na Tulum is from 3:00 PM, and check-out is until 11:00 AM.

    • Hotel Poc Na Tulum is 1.9 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.