Sunset Dr, Montego Freeport, Montego Bay, Jamaica
#10 of 29 hotels in Montego Bay
Guests' ChoiceBased on 198 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
9.0
Facilities
8.6
Staff
8.7
Value for money
7.9
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 18, 2024
Eligio
United States of AmericaDirect access to the beach.
Breakfast was excellent.
Stayed in May 2024
Reviewed: March 28, 2024
Aliyah
United States of AmericaNo beach access
Pool drinks no beach
Stayed in March 2024
Reviewed: March 19, 2024
Lashay
United States of AmericaThe resort lacked entertainment. On Friday night there was a party in the lobby, which had great music. On Saturday night after 10pm there was nothing to do. You often had to go to the secrets side for entertainment and restaurants.
The location was not too far from the airport. I loved the property and the hospitality of workers. The bartender, O’Neil, made the best drinks. Devaughn provided great service as a waiter. Kennoji was great with the bell service. The food was good. I enjoyed the fashion show and access to Secrets.
Stayed in March 2024
Reviewed: February 17, 2024
Andrew
United States of AmericaMost of the food was good some wasn’t. The crab in the seafood curry at Altitude was clearly imitation, if it wasn’t it was very bad and chewy. The roasted fish we had at Altitude was also dry.
The vibe was great, most of the food was good, some wasn’t. The pools were amazing and the staff was very engaged in making sure the guests had a good time.
Stayed in February 2024
Reviewed: February 9, 2024
Essien
CanadaService could really use some improvements. Further, you get the impression that tourists are being extorted with the payments for literally every tiny thing.
It’s beautiful, clean, lots of good facilities
Stayed in February 2024
Reviewed: October 25, 2023
Tiffany
United States of AmericaEverything!!!
Stayed in August 2023
Reviewed: September 18, 2023
Natasha
United States of AmericaFood is horrible, and happen to the late night jeek chicken man?
Stayed in September 2023
Reviewed: September 11, 2023
Katherine
United States of AmericaThe automation in our room was automating and I'm pretty technical lol (If you know what I mean)
Breakfast at Breathless is awesome
Stayed in August 2023
Reviewed: August 31, 2023
Brooke
Cayman IslandsIt was a bit noisy
The size, scenery and accessibility
Stayed in August 2023
Reviewed: August 21, 2023
Leticia
United KingdomWe had to walk to gain access to the beach, the food wasn’t to standard, I’ve visited other hotel and the food was a lot better. Wish they had more culture entertainment/food.
It looks amazing, very modern and more Luxy in comparison to a lot of the hotels/resorts. They have an app that helps you keep up with all the night entertainment etc
Stayed in June 2023
Reviewed: July 8, 2023
Shelby
United States of AmericaThe staff had attitudes and the room didn’t seem very clean.
I love that we had access to the sister hotels nearby. The food was great.
Stayed in June 2023
Reviewed: July 3, 2023
Samantha
JamaicaThe bed was so uncomfortable and noisy. The hotel could take some renovations now.
Food was good.
Stayed in May 2023
Reviewed: June 18, 2023
F
United States of AmericaRoom could have been cleaner at arrival.
beautiful resort and daily activities were nice!
Stayed in June 2023
Reviewed: June 14, 2023
Daquan
United States of AmericaStaff was amazing!! Everyone was happy and friendly made us fell very welcomed. Food & Drinks were very good also.
Stayed in June 2023
Reviewed: May 18, 2023
Shanay
United States of AmericaMy shower glass wasn’t cleaned
The food was delicious
Stayed in April 2023
Reviewed: May 14, 2023
Shanta
United States of AmericaThe room needed some repairs and the curtain controls weren’t always working. There isn’t a iPad for ordering you must download an app. Which worked 90%. We paid additional for a butler at the resort.
Butler service was great!
Stayed in April 2023
Reviewed: May 4, 2023
De
Trinidad and TobagoSexy looking room. Like the lights and the whirlpool on balcony. Also loved the nightly entertainment. The entertainment staff were fantastic.
Stayed in April 2023
Reviewed: April 19, 2023
Warren
United States of AmericaPricing was very expensive for what you are getting.
The resort and the many options there
Stayed in April 2023
Reviewed: March 27, 2023
Nadine
United States of AmericaStaff wasn't as nice, warm and approchable as expected. In addition we also had an issue with the TV on checkin, it took a while for a maintenance to fix it. Customer service wasnt as fast. The room supplies were always short and they werent responding quickly to our needs (the least expected from a 5 star hotel)
Multiple and diverse restaurants. Events at nights...
Stayed in February 2023
Reviewed: February 26, 2023
Alicia
United States of Americamaster suite, music, entertainment
Stayed in February 2023
Reviewed: February 4, 2023
Dr
United States of AmericaThe staff Marcus Rowe was great and ensured everyone at the resort had a great time. He was knowledgeable and keep us informed of the events that were taking placed to ensure we had a fun experience at Breathless.
Stayed in January 2023
Reviewed: January 21, 2023
Dr
United States of AmericaI had two room changes due to issues with the hot tub and closet doors coming off and unclear glass around the bathroom shower things like that or disappointing so I think the maintenance and updating of the rooms is important
beautiful
Stayed in December 2022
Reviewed: January 15, 2023
Harry
United States of AmericaPrepared a spot for us on the beach. Rory prepare the hot tub for bathing. They shared with us knowledgeable information with us about the resort.
There was a very attentive Butler Rory and Raynard. They assisted us with all our needs.
Stayed in January 2023
Reviewed: December 20, 2022
Tanee
United States of AmericaThe food was very minimally seasoned and had very small portions
The resort was beautiful and the people are very friendly and nice
Stayed in December 2022
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