Reviews of Queenstown Park Boutique Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
21 Robins Road, 9300 Queenstown, New Zealand
#6 of 84 hotels in Queenstown
Guests' ChoiceReview Score
Based on 441 hotel reviews
9.3Score breakdown
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Cleanliness
9.6
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Comfort
9.6
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Location
9.6
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Facilities
9.4
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Staff
9.8
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Value for money
8.8
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Free Wifi
9.4
Verified guest reviews from real Bookers
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Reviewed: June 10, 2024
Brent
New Zealand28 Reviews3 helpful votes9.0“Luxury close to town.”- • Leisure trip
- • Couple
- • Remarkables View King Room
- • Stayed 1 night
- • Submitted from a mobile device
Lovely entranceway. Good parking. Lovely big room.
Stayed in June 2024
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Reviewed: June 8, 2024
Ross
New Zealand5 Reviews3 helpful votes9.0“Beautiful cosy hotel with exceptional staff.”- • Leisure trip
- • Couple
- • Remarkables View King Room
- • Stayed 4 nights
- • Submitted from a mobile device
There is no lift to the top floor and the Suite bathroom has no privacy screen - which some may find a bit concerning. This would be easily fixed with a blind or glass transfer.
The staff were amazing. Lucretia is a fabulous hostess and made our experience very special. Our suite had a cosy fire and comfortable bed.
Stayed in June 2024
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Reviewed: June 1, 2024
Linley
Australia4 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Gondola View Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Extremely friendly and helpful staff, offered a lovely cocktail hour in the lounge as well as plenty of advice and ideas for town highlights. Parking was easy. Very short walk in to town and the sights - lake, gondola, kiwi Park. Room was a good size with plenty of room for 2 adults and 1.5yr old with a cot provided also. Breakfast was lovely. We had a great time and would recommend this hotel to others.
Stayed in May 2024
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Reviewed: May 31, 2024
Matt
Australia1 review10Exceptional- • Leisure trip
- • Couple
- • Remarkables View King Room
- • Stayed 4 nights
- • Submitted from a mobile device
There was nothing we didn’t like.
Hotel was in the perfect location. Staff are friendly and super helpful for advising on what to do and where to eat out in Queenstown.
Stayed in May 2024
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Reviewed: May 31, 2024
Marlene
New Zealand10 Reviews1 helpful vote9.0“Fantastic place to stay and fantastic service.”- • Leisure trip
- • Couple
- • Remarkables View King Room
- • Stayed 3 nights
The floor to ceiling windows could have been reflective on the outside, as we felt a little like being in a fishbowl. We kept the blind down which blocked the view and made the room dark.
Breakfast fantastic. Service outstanding. Location perfect
Stayed in May 2024
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Reviewed: May 25, 2024
Kerrie
Australia27 Reviews10“Beautiful rooms, perfect position, amazing views and outstanding service. Don't look past this one!”- • Leisure trip
- • Family with young children
- • Remarkables View King Room
- • Stayed 4 nights
That I had to leave ! I can't wait to return to Queenstown Park Boutique Hotel.
This hotel is amazing, the position is great, the rooms are beautiful, clean, so comfortable and well appointed. The stand out at this hotel is without a doubt the service. Diego and Ken are so welcoming and take care of you like no other hotel I have ever stayed at. I cannot wait to get back. Thank you again for looking after us so well.
Stayed in May 2024
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Reviewed: May 23, 2024
Sehrawat
India1 review10“Fantastic property with wonderful staff. Highly recommended ! Sergio the manager was very helpful in every possible way”- • Leisure trip
- • Couple
- • Remarkables View King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Beautiful property overlooking a big rugby field and lovely trees. Great location - just a short walk away from the city center and the marina !
Stayed in April 2024
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Reviewed: May 21, 2024
Ryan
New Zealand1 review1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Remarkables View Junior Suite
- • Stayed 1 night
- • Submitted from a mobile device
Food was fantastic and staff were friendly and inviting
Stayed in May 2024
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Reviewed: May 20, 2024
Khanh
Australia3 Reviews1 helpful vote10“Awesome”- • Leisure trip
- • Couple
- • Gondola View Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
I like everything from this hotel
Great location and great customer service
Stayed in May 2024
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Reviewed: May 12, 2024
Jan
New Zealand1 review10“Fabulous loved everything.”- • Leisure trip
- • Couple
- • Gondola View Double Room
- • Stayed 3 nights
location was excellent 5 mins walk to city can't beat that. Canapes drinks breakfast front desk service everything was perfect. We had a ball staying in the city. The staff at Queenstown Park are super friendly and very helpful. It is the attention to detail we appreciated even remembering my Husband's birthday while we were there. Our room was light airy and comfortable, great pillows lots towels very happy stay.
Stayed in May 2024
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Reviewed: May 12, 2024
Jana
New Zealand23 Reviews1 helpful vote8.0“Thoroughly enjoyed it”- • Leisure trip
- • Group
- • Gondola View Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The room was next to a busy road, so a bit noisy at times
The staff were amazing
Stayed in May 2024
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Reviewed: May 9, 2024
Shingo
New Zealand1 review10“Great”- • Leisure trip
- • Couple
- • Remarkables View Junior Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Very friendly and kind staff
Stayed in May 2024
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Reviewed: May 6, 2024
Mansimar
Australia1 review10“Fantastic experience made all the more enjoyable by the service provided by the staff. Loved it.”- • Leisure trip
- • Couple
- • Gondola View Double Room
- • Stayed 4 nights
Nothing
The location of the hotel is very central to the main town - less than a 5 minute walk in which makes it super easy to roam freely and even have a drink or two and not have to worry about driving. The hotel staff are second to none (especially Julian) and make you feel welcome from the moment you arrive. The extra facilities also provided such as E-Bikes were a great addition to our original plans as we used them to explore Queenstown.
Stayed in May 2024
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Reviewed: April 30, 2024
Doug
United States of America12 Reviews10Exceptional- • Leisure trip
- • Couple
- • Remarkables View King Room
- • Stayed 5 nights
More USB plugs.
Breakfast was great. Social hour was also very nice. Staff very attentive. Location was great as well. Staff helpful in recommending food. No complaints. Wonderful property great service.
Stayed in April 2024
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Reviewed: April 27, 2024
Carolyn
Australia27 Reviews1 helpful vote10“Perfect stay in a beautiful hotel. We’ll be back!”- • Leisure trip
- • Couple
- • Gondola View Double Room
- • Stayed 7 nights
- • Submitted from a mobile device
Nothing
It’s a beautiful, small property with perfect sized rooms and bathrooms. Very unique! Great breakfasts, super friendly staff (especially Julian!) and a very short walk to restaurants and shops. We loved everything about it!
Stayed in April 2024
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Reviewed: April 25, 2024
Amantay
New Zealand7 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Remarkables View King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The bed was too soft for me, but that's probably just me. Too few electrical sockets in the room.
Staff, location, a fireplace in the Junior suite.
Stayed in April 2024
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Reviewed: April 24, 2024
Matthew
Australia3 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Gondola View Double Room
- • Stayed 3 nights
The staff, the room and the location.
Stayed in April 2024
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Reviewed: April 22, 2024
Jocelyn
Australia2 Reviews10“Absolutely amazing! Can’t wait to return.”- • Leisure trip
- • Couple
- • Gondola View Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
The only thing I didn’t like was the shower. The shower head was too small and not much pressure
The service was impeccable, the staff made the experience absolutely enjoyable. Loved the decor and the glass roof in the bathroom.
Stayed in April 2024
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Reviewed: April 21, 2024
Nathan
New Zealand16 Reviews10“AMAZING”- • Business trip
- • Family with young children
- • Tower Two-Bedroom Suite
- • Stayed 3 nights
- • Submitted from a mobile device
The rooms and facilities were amazing, the staff were another level, they made us feel like valuable guests, we cannot recommend this place more highly.
Stayed in April 2024
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Reviewed: April 19, 2024
Rebecca
New Zealand3 Reviews1 helpful vote10“We really enjoyed staying here. Thank you especially to Diego who made us feel so welcome.”- • Leisure trip
- • Family with young children
- • Gondola View Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Close to town. Lovely breakfast and we enjoyed the canapés and wine in the evenings.
Stayed in April 2024
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Reviewed: April 16, 2024
Sherri
United States of America1 review10“Exceeded our expectations!”- • Leisure trip
- • Family with young children
- • Gondola View Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast was fantastic! The staff was very friendly and helpful. Loved our stay here. I would highly recommend.
Stayed in April 2024
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Reviewed: April 13, 2024
Kathrine
New Zealand2 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Remarkables View Junior Suite
- • Stayed 1 night
- • Submitted from a mobile device
Location was great for walking.
Stayed in April 2024
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Reviewed: April 13, 2024
Roxanne
United States of America7 Reviews2 helpful votes10“Quiet, secluded, boutique hotel in the middle of town!”- • Leisure trip
- • Couple
- • Gondola View Double Room
- • Stayed 3 nights
Nothing!
The location of this hotel was excellent! It is only 2 blocks from town yet surrounded by a park and many trees. You feel very secluded when you are there. The breakfast is great and a full menu is available every morning and included in the price. My favorite part of this stay was the happy hour! From 6-7pm you had a chance to meet and chat with all of the other guests (there are only about 20 rooms) and were served a selection of beer, wine and other beverages. They even had passed appetizers! It was so much fun to do before heading out for the evening. All of the staff was incredibly friendly and had many suggestions for our stay. We would absolutely come back!
Stayed in April 2024
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Reviewed: March 15, 2024
Kim
Australia8 Reviews10“One of the best hotels we have ever stayed in! Highly recommended.”- • Leisure trip
- • Family with young children
- • Gondola View Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing.
Service was exceptional. Staff were absolutely brilliant. The location of this hotel is fabulous too. Breakfast was included and delicious. Parking easy and free. Happy hour with a free beverage too.
Stayed in March 2024
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