Loud music, parties, pets and smoking are prohibited within property. Guests found hosting parties and causing disturbance will be asked to leave without refund. Guests found to be smoking will be fined and charged a fee for damages. The property reserves the right to pre-authorize the damages deposit as agreed prior to your check in. A damage deposit is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon booking, the property will contact guests with further information regarding the check in arrangements, the meeting address and house rules by email after booking. There is no reception desk at the property and therefore a member of staff will meet guests at the property at a pre-arranged time to hand over the keys and check guests into the apartment. All check-ins after 19:00 on the date of arrival has to be confirmed with the property beforehand. Check-in after this time cannot be guaranteed if not confirmed by the property. Please note, the following additional fee applies for late check-in after 19:00: - 30 from 19:00 to 20:59 - 50 from 21:00 to 22:59 - 80 from 23:00 to 00:59 - 100 after 1:00 AM Guests will be required to send a copy of their identification (passport/ driving license/ ID) prior to their arrival. Guests are advised the same card that was used to make the booking is required on arrival as identification for check-in. Please inform the property in advance if a baby cot is required. Please note that the lead guest must be aged 27 years or older.

Further details about check-in will be provided after all the requested documents are received and the damage deposit is paid.

Guests must submit identification such as valid passport before arrival.

The credit card (showing only the last 4 digits + cardholder name) used for booking must be presented for verification in advance.

Check-ins after 19:00 must be pre-confirmed.

Late check-in fees: 19:00-21:59 (AED 130), from 22:00 onward (AED 220).

Payment:

For reservations valued over AED 3,200, guests may be required to pay via an alternative payment method such as a credit link or bank transfer for security and banking purposes.

Damage Deposit

Guests must pay a damage deposit of 3500 AED prior to check-in.

This deposit is fully refundable within 14 days of check-out, subject to property inspection and bank processing times.

House Rules & Restrictions:

Strict house rules are enforced for the comfort and safety of all guests.

Prohibited activities: loud music, parties, pets, and smoking inside.

Violations and disturbances result in immediate eviction without refund and potential fines or fees for damages.

Additional Amenities:

Advance notification is required for baby cots or high chairs (subject to availability and additional charges).

If guests require parking, they are advised to contact the property in advance to get parking access.

COVID-19 Guidelines

In line with government guidelines to minimize Coronavirus (COVID-19) transmission, additional documentation may be requested.

Vous devrez présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement. Veuillez noter que toutes les demandes spéciales seront satisfaites sous réserve de disponibilité et pourront entraîner des frais supplémentaires.

Veuillez informer l'établissement 2BR Avani Palm View - CityApartmentStay à l'avance de l'heure à laquelle vous prévoyez d'arriver. Vous pouvez indiquer cette information dans la rubrique « Demandes spéciales » lors de la réservation ou contacter directement l'établissement. Ses coordonnées figurent sur votre confirmation de réservation.

Les enterrements de vie de célibataire et autres fêtes de ce type sont interdits dans cet établissement.

Les clients doivent éviter de faire du bruit entre 22:00:00 et 07:00:00.

Un dépôt de garantie d'un montant de AED 3 500 est demandé. L'établissement le débitera  jour avant votre arrivée. Il devra être payé par carte de crédit. Le remboursement devrait être effectué le jour qui suit votre départ. Le dépôt de garantie vous sera entièrement remboursé sur votre carte de crédit, si aucun dommage n'a été constaté par l'établissement.