You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. If you will not be able to provide the credit card used at time of booking upon check-in, please contact the property prior to arrival using the contact details found on the booking confirmation make alternate arrangements.

Please note that there is Credit Card surcharge applied when you pay with a Visa, Mastercard, American Express and Diners Club credit card.

This hotel is a 100% non-smoking property with no smoking allowed throughout the whole complex. Any guest found in breach of the hotel's non-smoking policy may be charged additional cleaning fees (AUD $300 minimum charge) and additional compensation charges for the hotel’s loss of revenue.

Please note that valet parking is subject to availability at the time of arrival and cannot be guaranteed. The rate for valet parking is subject to increase without prior notice. There is capacity for a maximum of one car per room. Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation.

Please note breakfast prices may vary due to being an A la Cart menu.

Els clients han de presentar un document d’identitat amb fotografia i una targeta de crèdit durant el registre d’entrada. Les peticions especials són segons disponibilitat i poden comportar suplements.

Et demanaran un dipòsit de AUD 300 quan arribis per si hi ha cap desperfecte. L'hauràs de pagar amb targeta. Se't tornarà el dipòsit 14 dies després del check-out. Després de revisar l'allotjament i veure que tot està bé, et tornaran el dipòsit sencer a la targeta.