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In the center of Zermatt right across from the Sunnegga-Paradise Ski Lift and only a 5-minute walk from the train station, the Hotel National is the only hotel in Zermatt with exclusively south-facing rooms and a balcony in every room. Most rooms also offer views of the Matterhorn Mountain. Every room has a flat-screen TV, tea and coffee-making facilities and a modern bathroom. Fresh fruits and a welcome drink await you upon arrival. You can spend pleasant hours at Hotel National Zermatt’s bar with its fireplace. Free use of an iMac in the lobby is available. A DVD player and smartphone docking stations are provided upon request and you can also borrow DVDs and books on site. The hotel features a 3,875 ft² spa oasis with pool, caldarium, aroma grotto, sauna, dream shower, Kneipp grotto and tepidarium with Mimaroso warm beds. A wide range of different activities including Yoga, Pilates and Aqua Fitness is available on site. You can work out in the hotel’s gym and request a personal trainer at the property. Sun beds are available as well. A garden with a terrace and an ice bar in winter is a further feature of Hotel National Zermatt. Evenings with live music are organized on a regular basis. In summer, barbecue specialties from the region are available every Saturday.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.4

Great Food: Meals here are highly recommended!


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom :
1 queen bed
Living room:
1 sofa bed
1 queen bed
2 twin beds
and
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.0
Cleanliness
9.1
Comfort
9.1
Value for money
8.1
Location
9.4
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Rebecca
    United States of America United States of America
    The customer service was exceptional!! Everyone was so warm and friendly!! The location was perfect! It was so centrally located, it was five minutes away from whatever we wanted to do. Our room was extremely comfortable with a balcony with a...
  • Yeilena
    United States of America United States of America
    I loved everything!!!! The location was phenomenal, the views were spectacular, and it was so clean!
  • Heather
    United States of America United States of America
    Hotel National Zermatt is the ideal family hotel for skiing in Zermatt. The location is perfect - right across the street from the Sunegga lift and two doors down from a great ski rental shop! The staff are friendly and professional and did an...

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      Local • International
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Hotel National Zermatt
Great facilities! Review score, 9

Most popular amenities
  • Indoor swimming pool
  • Spa
  • Free WiFi
  • Family rooms
  • Restaurant
  • Fitness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • Mountain view
  • Garden view
Outdoors
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Live music/Performance
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Evening entertainment
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Playground
  • Game room
  • Skiing
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional chargeOff-site
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
Entertainment & Family Services
  • Baby safety gates
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Books, DVDs or music for children
  • Board games/puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • Safe
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Heated pool
  • Swimming pool toys
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Locker rooms
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beauty services
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • Greek
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

House rules

Hotel National Zermatt takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:00 PM

Check-out

From 7:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card EC-Card JCB Diners Club American Express Cash Hotel National Zermatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please note that the service charge stated in the room rate is for the Christmas event and New Year's event.

Please inform Hotel National Zermatt of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Hotel National Zermatt

  • Hotel National Zermatt has 1 restaurant:

    • Restaurant #1

  • Yes, Hotel National Zermatt is popular with guests booking family stays.

  • Hotel National Zermatt is 1,300 feet from the center of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hotel National Zermatt offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Playground
    • Skiing
    • Game room
    • Tennis court
    • Golf course (within 2 miles)
    • Evening entertainment
    • Steam room
    • Live music/Performance
    • Beauty services
    • Locker rooms
    • Massage chair
    • Swimming pool
    • Bicycle rental
    • Walking tours
    • Foot bath
    • Bike tours
    • Spa facilities
    • Fitness
    • Spa lounge/Relaxation area
    • Spa/Wellness packages

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel National Zermatt on this page.

  • The prices at Hotel National Zermatt may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Hotel National Zermatt include:

    • Suite
    • Double
    • Family

  • Check-in at Hotel National Zermatt is from 3:00 PM, and check-out is until 11:00 AM.