In accordance with local tax laws, all Colombian citizens and resident foreigners must pay an additional fee of 19% VAT. This VAT supplement is not included in the accommodation rates and must be paid separately.

To be exempt from this 19% VAT fee, guests must have a TP12 visa or a PIP3, PIP5, PIP6, PIP10, TP7 or TP11 stamp when entering the country. The exemption only applies to accommodation fees. The permit must be shown upon arrival.

VAT is not automatically included in the total amount of the reservation.

In accordance with Colombian law 679 of 2001, law 1,336 of 2009 and resolution 3,840 of 2009, child sexual exploitation is illegal. Therefore, all children between the ages of 0 and 17 must present a valid identification document and their birth certificate along with their parents' identification documents to confirm the relationship. If the minor is not accompanied by his or her parents, the adults accompanying him or her must have written authorization from a notary along with the aforementioned documentation.

Els clients han de presentar un document d’identitat amb fotografia i una targeta de crèdit durant el registre d’entrada. Les peticions especials són segons disponibilitat i poden comportar suplements.

Els menors de 18 anys només poden fer el check-in acompanyats d'un progenitor o tutor legal.

Número de llicència: 5366