• City view
  • Pet friendly
  • Swimming pool
  • Free WiFi
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
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The Urban Hotel Aix-les-Bains; BW Signature Collection (formerly known as Hotel Agora), is located in the heart of Aix les Bains and offers 62 air-conditioned rooms fully renovated in 2019. Free WiFi is available onsite. Guests can relax in the aqua wellness area featuring an indoor pool, sauna and hammam. A fitness room is also at your disposal. Located 787 feet from the Congress center, 1148 feet from the Casino Grand Cercle and National thermal baths, the hotel is only 5 minutes away by car from the Bourget lake. The Hotel is ideally located to discover the "Riviera des Alpes". Underground parking is available on site for an extra fee.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

BW Signature Collection by Best Western
Hotel chain/brand

Property highlights

Located in the best-rated area in Aix-les-Bains, this hotel has an excellent location score of 8.8

Breakfast Info

Continental

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 sofa bed
and
1 queen bed
1 king bed
and
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.2
Cleanliness
8.7
Comfort
8.7
Value for money
7.8
Location
8.8
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Gerard
    Switzerland Switzerland
    Short walk (10 minutes) from station and centre of town. Modern, clean room with unusual doors to bathroom and separate toilet. Safe deposit box in room.
  • Charlene
    France France
    conveniently located, parking at hotel 10euros . rooms clean and bed comfortable. pool pleasant indoors . Staff very polite . decor light and fresh
  • Andrea
    United States of America United States of America
    Urban Hotel is centrally located in Aix-les-Bain, includes a comfortable restaurant on the first floor and a breakfast room on the first floor. Staff is friendly and will help with info about the locale.

Hotel area info

Amenities of Urban Hotel & Spa Aix-les-Bains - BW Signature Collection
Great facilities! Review score, 8.2

Most popular amenities
  • Indoor swimming pool
  • Spa
  • Private Parking
  • Family rooms
  • Free WiFi
  • Non-smoking rooms
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
  • Live music/Performance
    Additional chargeOff-site
  • Bike tours
    Additional charge
  • Walking tours
  • Snorkeling
    Additional chargeOff-site
  • Horseback riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Bowling
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Skiing
    Off-site
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Breakfast in the room
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs € 13 per day.
  • Parking garage
  • Accessible parking
Services
  • Daily housekeeping
  • Shared lounge/TV area
  • Baggage storage
  • Wake-up service
  • Fax/Photocopying
    Additional charge
  • Express check-in/out
  • 24-hour front desk
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Private entrance
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Additional charge
  • Open all year
  • All ages welcome
  • Heated pool
Spa
  • Beach chairs/Loungers
    Additional charge
  • Turkish/Steam Bath
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Spa
    Additional charge
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish
  • French
  • Italian

House rules

Urban Hotel & Spa Aix-les-Bains - BW Signature Collection takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 6:30 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Urban Hotel & Spa Aix-les-Bains - BW Signature Collection accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the maximum height of the underground garage is up to 1.90metres. Parking in the garage is subject to availability. Guests staying in Superior Rooms or Suites have free access to the wellness area, indoor swimming pool and hammam from 09:00 to 22:30 from check-in after 15:00 and up to 12:00 on their check-out day. Checks are not an accepted method of payment. Breakfast is free for children under 4 years old.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Urban Hotel & Spa Aix-les-Bains - BW Signature Collection of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Urban Hotel & Spa Aix-les-Bains - BW Signature Collection

  • Check-in at Urban Hotel & Spa Aix-les-Bains - BW Signature Collection is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, Urban Hotel & Spa Aix-les-Bains - BW Signature Collection is popular with guests booking family stays.

  • Urban Hotel & Spa Aix-les-Bains - BW Signature Collection offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Skiing
    • Bowling
    • Snorkeling
    • Diving
    • Tennis court
    • Canoeing
    • Windsurfing
    • Golf course (within 2 miles)
    • Bicycle rental
    • Live music/Performance
    • Horseback riding
    • Bike tours
    • Live sports events (broadcast)
    • Walking tours
    • Swimming pool

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Urban Hotel & Spa Aix-les-Bains - BW Signature Collection on this page.

  • Guests staying at Urban Hotel & Spa Aix-les-Bains - BW Signature Collection can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

    Breakfast option(s) include:

    • Continental

  • The prices at Urban Hotel & Spa Aix-les-Bains - BW Signature Collection may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Urban Hotel & Spa Aix-les-Bains - BW Signature Collection include:

    • Double
    • Triple
    • Suite

  • Urban Hotel & Spa Aix-les-Bains - BW Signature Collection is 1,000 feet from the center of Aix-les-Bains. All distances are measured in straight lines. Actual travel distances may vary.