Reception opening hours: All days except Saturday: 09:00 to 12:00 and 15:00 to 19:00 - Saturday: 08:00 to 12:00 and 14:00 to 19:00.

A mandatory security deposit will be required on arrival and will be paid by credit card in pre-authorization the amount of € 200. This authorization request does not correspond to a debit but to a payment reserve authorized by the banking institution. The guarantee amount will be returned up to 8 days after the end date of the stay (variable period depending on the banking institutions) if the establishment has found no damage.

Guests staying longer than one week can renew their choice of services at the reception at the end of each week.

Prices include accommodation, bed linen, bath towels, household line, cleaning kit, end-of-stay cleaning (except dishes and kitchen corner), basic low-speed WiFi (browsing for up to 5 devices), charges and tax (except tourist tax and application fee).

With an extra cost, you may request to reserve the exact location of your accommodation by calling the residence. Contact details can be found on the booking confirmation.

For any invoice requests, please note that the name used will be the name stated on the reservation.

In case the total amount of the reservation is not paid in the timeframe set in the policies, the property reserves the right to cancel the reservation and apply cancellation fees.

Please note that any modification may incur a fee.

Please note that the credit card is the only accepted method of payment.

If you would like your beds to be prepared upon your arrival, the service will be charged at €9 per person and will be charged on site on the day of arrival.

This service must be booked with the establishment at least 24 hours before your arrival date.

Els clients han de presentar un document d’identitat amb fotografia i una targeta de crèdit durant el registre d’entrada. Les peticions especials són segons disponibilitat i poden comportar suplements.

Cal que informeu Résidence Pierre & Vacances Eguzki de la vostra hora d’arribada amb antelació. Podeu fer servir l'apartat de Peticions especials en fer la reserva o posar-vos en contacte amb l'allotjament directament mitjançant les dades de contacte que apareixen a la confirmació.

No es pot fer soroll de les 22:00:00 a les 08:00:00.

Els menors de 18 anys només poden fer el check-in acompanyats d'un progenitor o tutor legal.

Et demanaran un dipòsit de € 200 quan arribis per si hi ha cap desperfecte. L'hauràs de pagar amb targeta. Se't tornarà el dipòsit durant el check-out. Després de revisar l'allotjament i veure que tot està bé, et tornaran el dipòsit sencer a la targeta.