Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

The full amount of the reservation must be paid at check-in.

Please present the booking confirmation to the front desk at time of check-in.

The hotel is closed and locked at 24:00. After 24:00, guests need a PIN number to enter the hotel.

Instructions on how to enter the hotel after 24:00 will be provided after a reservation is made. Please be sure to read the instructions sent by the hotel.

This hotel does not offer a daily housekeeping or maid service. A towel and bathroom amenity set (including a Japanese robe) is placed in each room, and replacements can be obtained for free at the front desk.

Guests staying in a room with a kitchen can borrow a rice cooker and kitchenware from the reception, free of charge.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Please note that the hotel will undergo demolition and construction work of apartment complexes.

[Building site] 4-39 Higashiikebukuro, Toshima-ku, Tokyo

[Construction period] 04/2024 - 09/2025 *Work will also be carried out on Saturdays and holidays.

[Construction hours] 8:00 a.m. to 18:30 p.m.

[Special Note] Noise and vibration will be generated.

Please note that the hotel will undergo replacement of common corridor carpet in the building.

[Construction period] 03/06/2024 - 29/06/2024 *No work will be performed on Saturdays and Sundays.

[Construction hours] 9:00 a.m. to 16:00 p.m.

[Construction location] Common corridor from 2nd floor to 14th floor

[Special Note] We will ensure that there is a passageway at all times to ensure that there is no hindrance to our guests' movement within the facility.

Please note that the hotel will undergo inspections of fire equipment on the following dates/times: 12 June and 13 June 2024, 10:00-14:00. During this period, guests may experience some noise, and property staff may enter guest rooms for inspections.

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