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Located in Almaty, within a 11-minute walk of Raiymbek Batyr Metro Station and half a mile of Almaty Central Mosque, Bastau Hotel provides a bar. With free WiFi, this 3-star hotel offers a shared lounge and a 24-hour front desk. The hotel features family rooms. Almaty 2 Train Station is 1.1 miles from the hotel, while Gvardeytsev-Panfilovtsev Park is 1.2 miles away. The nearest airport is Almaty International Airport, 8.1 miles from Bastau Hotel.

Distance in property description is calculated using © OpenStreetMap


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom :
1 full bed
Living room:
1 sofa bed
2 twin beds
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Guest reviews

Categories:

Staff
8.4
Facilities
7.5
Cleanliness
8.0
Comfort
7.9
Value for money
7.4
Location
7.2
Free WiFi
8.5
Low score for Almaty
Select topics to read reviews:

See what guests loved the most:

  • Kalantaryan
    Armenia Armenia
    Clean, price is relatively low comparing to other hotels
  • Ryan
    United States of America United States of America
    I booked this hotel in Almaty at the last minute because the hotel I was originally staying at was terrible. This hotel fit my needs perfectly - quiet, modern, great location, A/C that worked well, and a very friendly lady at the front desk!
  • Markus
    Finland Finland
    Very good hotel in a local area. Nice and friendly staff, clean rooms and shops nearby. Спасибо)

Hotel area info

Amenities of Bastau Hotel

Most popular amenities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Bar
Food & Drink
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Private check-in/out
  • Baggage storage
    Additional charge
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
General
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Heating
  • Family rooms
  • Non-smoking rooms
Languages Spoken
  • English
  • Russian

Property practice

This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

House rules

Bastau Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM to 11:30 PM

Check-out

From 11:30 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of KZT 5000 is required on arrival. That's about USD 11. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 8 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash Debit card Bastau Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

A damage deposit of KZT 5,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Bastau Hotel

  • Bastau Hotel offers the following activities/services (charges may apply):

    • Bastau Hotel is 1.3 miles from the center of Almaty. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Bastau Hotel include:

      • Suite
      • Double
      • Twin

    • The prices at Bastau Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Bastau Hotel is from 2:00 PM, and check-out is until 12:00 PM.