The Pacific Sutera
No 1 Sutera Harbour Boulavard, 88100 Kota Kinabalu, Malaysia – Excellent location - show map
Experience world-class service at The Pacific Sutera
Boasting an Olympic sized swimming pool and 5 dining options, The Pacific Sutera offers easy access to Sutera Harbour Golf & Country Club. Free WiFi is accessible throughout and for guests who drive, free parking is available. Featuring contemporary decor, every room is fitted with a flat-screen satellite TV, an electric kettle and a minibar. The en suite bathroom comes with a bath, a shower and free toiletries. Guests enjoy sea or golf course view. Cafe Boleh serves daily buffet breakfast and all day dining, while Silk Garden specialises in Chinese cuisines. Drinks and snacks are available at the Pool Bar, Lobby Lounge and Breeze Beach Club. Pampering massages are offered at the Chavana Spa and guests can play a game in the bowling alley. Staff at the 24/7 front desk are happy to assist you with outdoor activities and tour queries. Other facilities include a fitness centre and a children's playground. IMAGO Shopping Mall and Sabah Museum are 1.8 km from The Pacific Sutera. The nearest airport is Kota Kinabalu International Airport, 6 km from the property.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- 2 swimming pools
- Free WiFi
- Family rooms
- Free parking
- Beachfront
- Non-smoking rooms
- Tea/coffee maker in all rooms
- Bar
- Private beach area
Availability
Select dates to see this property's availability and prices
Categories:
See what guests loved the most:
- MuinMalaysia“This is my 3rd stay in this hotel. Our room was upgraded to Junior suite. Both my daughters really enjoying their stay. Thank you for the upgrading. Looking forward to stay here again. God willing. The Breakfast with many varieties and super...”
- SitiBrunei Darussalam“We were attending a conference and ate at Boleh Cafe, the food was so so so so good with so many options! The restaurant staff were very friendly and helpful. The look of the room was updated and I appreciate the renovations they did. I was...”
- SteliosGreece“Everything! location, facilities, breakfast, lunch, reception, pool bar, view, room, customer service”
Property surroundings
Restaurants2 restaurants on site
- Cafe Boleh
- CuisineInternational
- AmbianceFamily friendly
- Silk Garden
- CuisineChinese • Asian
- Open forLunch • Dinner
- AmbianceFamily friendly • Modern
Resort facilities of The Pacific SuteraGreat facilities! Review score, 8.8
- 2 swimming pools
- Free WiFi
- Family rooms
- Free parking
- Beachfront
- Non-smoking rooms
- Tea/coffee maker in all rooms
- Bar
- Private beach area
- Toilet paper
- Towels
- Bidet
- Towels/sheets (extra fee)
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
- Linen
- Wardrobe or closet
- Alarm clock
- View
- Outdoor furniture
- Beachfront
- Sun terrace
- Private beach area
- Terrace
- Garden
- Electric kettle
- Refrigerator
- Clothes rack
- Live music/performanceAdditional charge
- Happy hourAdditional charge
- Themed dinner nightsAdditional charge
- Beach
- Badminton equipmentAdditional charge
- Tennis equipmentAdditional charge
- Evening entertainmentAdditional charge
- Water sport facilities on siteAdditional charge
- Nightclub/DJAdditional charge
- SquashAdditional charge
- BowlingAdditional charge
- KaraokeAdditional charge
- Table tennis
- Billiards
- Children's playground
- Games room
- Golf course (within 3 km)Additional charge
- Tennis courtAdditional charge
- Seating Area
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid mealsAdditional charge
- Snack bar
- Breakfast in the room
- Bar
- Tea/Coffee maker
- Accessible parking
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
- Strollers
- Baby safety gates
- Kids' outdoor play equipment
- Indoor play area
- Board games/puzzles
- Babysitting/child servicesAdditional charge
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- Shuttle serviceAdditional charge
- Minimarket on site
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Car hire
- Carpeted
- Lift
- Family rooms
- Barber/beauty shop
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
- Wheelchair accessible
- Upper floors accessible by elevator
- Open all year
- Pool with view
- Pool/beach towels
- Sun loungers or beach chairs
- Open all year
- Adult only
- Pool with view
- Plunge pool
- Pool/beach towels
- Sun loungers or beach chairs
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Spa facilities
- Sun umbrellas
- Sun loungers or beach chairs
- Water slide
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- Sauna
- English
- Indonesian
- Malay
- Chinese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about EUR 39. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Cash The Pacific Sutera accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
To all non-Malaysian residents that booking Family Escapade at The Pacific (Residence of Malaysia Only) rate will be subject to a penalty surcharge of RM 250.00 nett per room per night (stay period: now till 30 September 2024) and RM 255.00 nett per room per night (stay period: 1 October 2024 till 31 March 2025). Upon check-in, guests will be required to present their Malaysia Resident ID/PR to confirm their rate entitlement.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Pacific Sutera in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
FAQs about The Pacific Sutera
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Guests staying at The Pacific Sutera can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).
Breakfast option(s) include:
- Continental
- Buffet
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Room options at The Pacific Sutera include:
- Twin/Double
- Suite
- Family
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The Pacific Sutera has 2 restaurants:
- Cafe Boleh
- Silk Garden
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The Pacific Sutera is 1.3 miles from the centre of Kota Kinabalu. All distances are measured in straight lines. Actual travel distances may vary.
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Yes, The Pacific Sutera is popular with guests booking family stays.
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The Pacific Sutera offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Sauna
- Massage
- Children's playground
- Billiards
- Games room
- Bowling
- Table tennis
- Tennis court
- Karaoke
- Golf course (within 3 km)
- Squash
- Evening entertainment
- Beachfront
- Private beach area
- Happy hour
- Badminton equipment
- Personal trainer
- Fitness
- Swimming Pool
- Tennis equipment
- Fitness/spa locker rooms
- Foot bath
- Live music/performance
- Spa facilities
- Themed dinner nights
- Yoga classes
- Beach
- Spa lounge/relaxation area
- Water sport facilities on site
- Nightclub/DJ
- Spa/wellness packages
- Fitness classes
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Check-in at The Pacific Sutera is from 15:00, and check-out is until 12:00.
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The prices at The Pacific Sutera may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.