Guests must show a photo identification and valid credit or visa debit card upon check-in. We will copy the cards and pre-authorize the bank card for security. Please note that the name on the photo ID and the bank card must be the same.

For guests who don't have a valid bank card under the ID's name, a cash damage deposit of NZD 350 is required. The deposit will be refunded subject to an inspection of the property.

Please note that this property may reject the stay if the guest does not have a valid photo identification card.

If a third party makes the reservation, a formal email with the party's photo ID/bank card information and authorisation will be requested.

A 3% surcharge fee applies for credit card payments.

All special requests are subject to availability, and additional charges may apply.

Our onsite restaurant is in different ownership and operates in a limited time frame due to COVID. Please contact Platform 8 for more details regarding the dining.

Our breakfast is packed-up food delivered to the guest room, including toast, yogurt, fruits, etc.

Due to COVID, the housekeeper will not enter and clean the guest room staying more than one night to reduce the close contact. Guests can still request this service from the staff or have supplements like tea/coffee bags, toilet paper etc., at the reception.

This property is taking steps to help protect the safety of guests and staff in COVID. Please follow the COVID safety code in the building.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をGrand Central Serviced Apartmentsに事前に連絡してください。

到着時に、NZD 100の損害補償用デポジットの支払いが必要となります。 クレジットカードでお支払いください。 デポジットは、チェックアウト後7日以内に返金されます。 デポジットは宿泊施設の点検後、問題がなければクレジットカードに全額返金されます。