Credit card provided during the booking process will be used for guarantee purposes only. A prepayment deposit via payment gateway or bank transfer is required to secure your reservation. The property will contact you after you book to provide further instructions.

Please note that from 1 November 2017 onwards, guests are required to pay for the admission fee to Khao Laem Ya Mu Ko Samet National Park by themselves at the resort reception desk. Guests are kindly advised to contact the property directly for more information. Contact details can be found on the booking confirmation.

Guests are required to show a photo identification and the credit card used during booking upon check-in. Please note that the name of the credit card holder must be the same as the guest's name. Please also be informed that the property will strictly not allow guests to check in if the holder's name of the credit card used during booking is different from the guest's name.

In case that the guest does not bring his/her own credit card used during booking, the guest will be required to pay the full amount again at the front desk. The total amount which was previously deducted from the credit card used during booking will be refunded to the same card within 30-45 days.

One child under 3 years stays free of charge when using existing beds.

For customers who make reservations from your channel from Friday, July 9, 2021 onwards and wishing to use the parking lot, there will be a parking fee of 100 baht per car per night (pay to the staff at the service point).

Hotel shuttle boat service (chargeable), please contact a hotel staff at Ao Prao Pier.

From Ao Prao Pier (mainland) at 11AM / 1:30 PM / 4PM

From Koh Samet at 10AM / 12:30PM / 3PM

Prilikom prijavljivanja gosti moraju da prilože važeći identifikacioni dokument sa fotografijom i kreditnu karticu. Imajte u vidu da posebni zahtevi zavise od raspoloživosti i da su mogući dodatni troškovi.

Molimo vas da unapred obavestite smeštajni objekat Ao Prao Resort o očekivanom vremenu dolaska. Napomenu možete da napišete u polju za posebne zahteve prilikom rezervisanja. Osim toga, objekat možete direktno da kontaktirate pomoću kontakt podataka navedenih u potvrdi rezervacije.

Usled situacije sa korona virusom (COVID-19), u ovom objektu su trenutno uvedene dodatne mere kad je reč o sigurnosti i čistoći.

Usled situacije sa korona virusom (COVID-19), ovaj objekat preduzima korake kako bi zaštitio zdravlje gostiju i osoblja. Stoga određene usluge i sadržaji možda nisu u potpunosti ili uopšte dostupni.

Usled situacije sa korona virusom (COVID-19), ovaj objekat je skratio vreme rada recepcije i ponude usluga.

U skladu sa smernicama organa vlasti koje za cilj imaju sprečavanje prenošenja korona virusa (COVID-19), ovaj objekat može da zatraži dodatna dokumenta od gostiju kako bi potvrdio identitet, plan putovanja i druge relevantne informacije tokom perioda za koji pomenute smernice važe.

Usled situacije sa korona virusom (COVID-19), teretana i spa sadržaji u ovom objektu nisu dostupni.

Usled korona virusa (COVID-19), ovaj objekat primenjuje stroge mere fizičkog distanciranja.

Usled situacije sa korona virusom (COVID-19), nošenje maske za lice je obavezno u svim zajedničkim prostorijama.

Negativan rezultat PCR testa na korona virus (COVID-19) je neophodan za prijavljivanje u ovaj objekat.

Gosti moraju da pruže jednu ili više potvrda kako bi mogli da borave u ovom objektu: dokaz o potpunoj vakcinaciji protiv korona virusa (COVID-19), nedavni važeći negativan PCR test ili nedavnu potvrdu o oporavku od bolesti.