Located in Hanoi and with Hanoi Opera House reachable within a 4-minute walk, Capella Hanoi provides concierge services, allergy-free rooms, a terrace, free WiFi throughout the property and a bar. This 5-star hotel offers room service and a 24-hour front desk. The hotel features an indoor pool, fitness center, evening entertainment and a shared lounge. At the hotel all rooms have air conditioning, a desk, a balcony with a city view, a private bathroom, a TV, bed linen and towels. Rooms have a coffee machine, while selected rooms will provide you with a kitchen with a fridge, an oven and a minibar. All guest rooms in Capella Hanoi are equipped with free toiletries and an iPad. Breakfast is available every morning, and includes à la carte, continental and American options. At the accommodation you'll find a restaurant serving American, Japanese and Vietnamese cuisine. Vegetarian, dairy-free and halal options can also be requested. Capella Hanoi offers a sauna. Popular points of interest near the hotel include Trang Tien Plaza, Thang Long Water Puppet Theater and St. Joseph Cathedral. The nearest airport is Noi Bai International, 15 miles from Capella Hanoi, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.8

Breakfast Info

Continental, Vegetarian, Vegan, Halal, Gluten-free, Asian, American

FREE parking!


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.8
Cleanliness
9.8
Comfort
9.9
Value for money
9.0
Location
9.8
Free WiFi
9.3
High score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Elaine
    United Arab Emirates United Arab Emirates
    Fabulous design hotel. Very quirky. Nice cocktails at the bar. They had a nice kids painting activity for our daughter.
  • Kamyar
    Turkey Turkey
    Very beautiful hotel, excellent location, super comfortable bed. Excellent housekeeping. Very easy checking/out process.
  • Jim
    United States of America United States of America
    The staff were all great and some were especially thoughtful. Some staff found out we were in a rush during breakfast so they offered to grab all of luggage from the rooms and pack it into the cars for us. Then another staff member packed a...

Hotel area info

Restaurants
3 Restaurants On Site

  • Backstage
    • Cuisine
      Vietnamese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Hudson Rooms
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Dietary options
      Halal • Kosher • Vegetarian • Dairy-free
  • Koki
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner

Amenities of Capella Hanoi
Great facilities! Review score, 9.8

Most popular amenities
  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • City view
  • View
Outdoors
  • Balcony
  • Terrace
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
Activities
  • Live music/Performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Evening entertainment
Living Area
  • Sitting area
  • Desk
Media & Technology
  • iPad
  • Telephone
  • TV
Food & Drink
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available at a location nearby (reservation is needed).
  • Street parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Executive lounge access
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Saltwater pool
Spa
  • Locker rooms
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty services
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Vietnamese

House rules

Capella Hanoi takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 7:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 5 years
Crib upon request
Free
6 - 11 years
Extra bed upon request
VND 1,984,500 per child, per night
12+ years
Extra bed upon request
VND 3,969,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash Capella Hanoi accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Capella Hanoi of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Capella Hanoi

  • The prices at Capella Hanoi may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Capella Hanoi include:

    • Triple
    • Suite
    • Twin

  • Capella Hanoi is 1,800 feet from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Capella Hanoi offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Evening entertainment
    • Hand massage
    • Tour or class about local culture
    • Couples' massage
    • Locker rooms
    • Fitness
    • Live music/Performance
    • Beauty services
    • Cooking class
    • Full-body massage
    • Swimming pool
    • Head massage
    • Facial treatments
    • Body treatments
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage

  • Guests staying at Capella Hanoi can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Halal
    • Gluten-free
    • Asian
    • American
    • À la carte

  • Check-in at Capella Hanoi is from 3:00 PM, and check-out is until 12:00 PM.

  • Capella Hanoi has 3 restaurants:

    • The Hudson Rooms
    • Backstage
    • Koki