Resorts em: Marsa Alam

Hugo Portugal

O staff extremamente prestável. Os esforços do Sr. Sayed da recepção para que tudo corresse bem foram incansáveis. A equipa de entretenimento e o staff dos restaurantes muito bons.

Ahmed Kuwait

It's one of the best , my family really enjoyed the stay , very welcoming stuff , rooms were spacious clean and well equipped , sandy clean beach , animation team was nice ,friendly and active , food was great

Alexandre Portugal

Iniciamos as nossas férias de família no Egito neste hotel e a experiência excedeu as nossas expetativas. A nossa experiência começou antes de chegar ao hotel porque reservamos, à distância, serviço de transfer do aeroporto para o hotel. Infelizmente o nosso voo teve um atraso mas o nosso elo de ligação no hotel, Hassan Sandokan não falhou. Estava motorista à nossa espera à saída do aeroporto, que nos levou tranquilamente até ao hotel (fica um pouco mais longe do aeroporto que restantes hotéis mas vale a pena para chegar a este pequeno paraíso). Quando chegamos fomos recebidos com bebida de boas vindas que não chegamos a beber por receio de intoxicações alimentares. Percebemos que o hotel não brinca com este tema, sendo certificados por empresas de referência, e não tivemos qualquer problema com comidas e bebidas, antes pelo contrário. O pequeno-almoço tinha muita variada e com qualidade, assim como as opções para almoço e para jantar. Experimentamos os restaurantes à carta e num deles a comida típica do Egipto, tendo sido a melhor refeição que fizemos durante as nossas férias neste país. A atendimento dos vários elementos do hotel foi muito bom, desde o housekeeping (Sheriff que nos arranjou umas excelentes almofadas), restaurantes, bares, receção e animação. A animação era italiana mas conseguimos nos integrar bem. No último dia saímos cedo (fomos para Luxor) e o hotel preparou refeições ligeiras para podermos levar para a viagem (muito bom). Últimas palavras de novo para Hassan. Foi também responsável pela nossa viagem a Luxor e guia local, tendo sido incansável por garantir que tudo corria bem. Gemma Resort, um destino que em teoria seria para fazer uma vez na vida, mas com esta experiência ficamos com muita vontade de regressar.

Mariam Egito

Didn’t feel incomplete for us despite some part are still under construction. 2 Restaurants pool bars are working, food is amazing. Still are all exceptional. Every thing is spotless and brand new so I can’t complain about anything really.

Parveen Reino Unido

Staff here are very warm and polite. They also fluently speak a range of languages. Mohammed at reception is accommodating - Customer service is high on the agenda. Food is tasty. House cleaning are good giving a Large bottle of water daily. The rooms are big with comfortable beds, soft towels and bedding, toiletries. Toilets have wash facility. Tv have a wide range of channels. Welfare and safety of customers is paramount. Entertainment team are very good, all staff are extremely friendly, polite, respectful and also professional with a good programme and the beach Bedouin was the most enjoyable. Having Egyptian night in the Bedouin was such an amazing experience. I felt extremely safe at this hotel as a solo female traveller. I would recommend the disco in port galib for a good night of dancing and fun with the entertainment team. Very safe and good music here. Brilliant Layout of the restaurant means there are not long queues for food. Restaurant staff are amazing. I went in Ramadan and the staff ate very professional and also thoughtful. There is also a children play school near the beach . They have really thought about everything and I will definitely recommend this hotel to the everyone. Spa is wonderful and definitely worth a visit. The massages are amazing. Lifeguard on the beach called us over for an impromptu free swim with a family of dolphins on my last day. He whistled to keep them close and is genuinely there to give your experiences that extra touch! Such a star! Internet - brilliant in lobby and pool area. It’s good to have a digital detox when on holiday.

عدي Egito

All thing was wonderful, especially staff Very friendly Mohamed Salah from reception was very helpful with me ,food Very delicious and Verity And room was clean

Elisa Itália

Amazing experience in Utopia , I really want to come back. Clean rooms, always smiling staff, good food. Thanks to Salah, Restaurant Mana ger and all the staff around him Big Thanks to all Staff of Euro Divers , for their amazing job! Special thanks to Memed, he makes me feel like at home and I got special diving with him !

Caroline Canadá

The grounds are very well kept. beautiful plants and flowers everywhere.