On your arrival you are requested to check the inventory and return the signed form within 24 hours.

Reception opening times : From April to September: - everyday: 09:00 to 12:00 and 16:00 to 19:00 (to 20:00 in July and August)

The rest of the year: - everyday: 09:00 to 12:00 and 16:00 to 19:00

On Wednesday and Sunday afternoon, the reception is closed.

In case of late arrival, please contact the property directly with the contact details provided in your confirmation at least 24 hrs in advance.

WiFi limited access is only available at the reception desk.

For stays from 1 to 6 nights, bed linen, towels and TV are provided. Bed linen and towels change is possible upon request and for an extra charge. End-of-stay cleaning is included in the rate, except for the kitchen area and dishes which must be cleaned by the guests.

For stays of 7 nights or more, bed linen, towels and end-of-stay cleaning are not included in the rate but are available for an extra charge.

Only passenger vehicles under 5 meters long are allowed to park in the residence.

All bathers must wear swimwear (traditional swim briefs, one or two-piece swimsuit). For hygiene reasons, long wetsuits, swimming shorts, and more generally all loose clothing, are prohibited. The pool area is prohibited for people dressed other than in the swimsuits mentioned above.

Els clients han de presentar un document d’identitat amb fotografia i una targeta de crèdit durant el registre d’entrada. Les peticions especials són segons disponibilitat i poden comportar suplements.

Cal que informeu Vacancéole - Port Minervois, Les Hauts du Lac de la vostra hora d’arribada amb antelació. Podeu fer servir l'apartat de Peticions especials en fer la reserva o posar-vos en contacte amb l'allotjament directament mitjançant les dades de contacte que apareixen a la confirmació.

Et demanaran un dipòsit de € 300 quan arribis per si hi ha cap desperfecte. L'hauràs de pagar amb targeta. Se't tornarà el dipòsit 7 dies després del check-out.