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  5. Reviews of Hotel Atrium

Reviews of Hotel Atrium This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

ul. Krzywa 7, Old Town, 31-149 Krakow, Poland

#122 of 269 hotels in Krakow

Guests' Choice

Review Score

Based on 690 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.6

  • Facilities

    8.6

  • Staff

    9.5

  • Value for money

    8.7

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 11, 2024

    10
    Lovely hotel, nice area
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Didn’t like the noise of the extractor fan in bathroom.

    Breakfast was lovely, staff very pleasant.

    Stayed in June 2024

  • Reviewed: June 4, 2024

    9.0
    Good location!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Frosted sliding glass door in bathroom did not close properly and as it was located directly opposite the foot of the bed, you could see anyone using the toilet which was next to the door opening. Not a room suitable for sharing with someone you're not close to!

    Central location Very clean and well maintained Friendly and helpful staff Lovely breakfast

    Stayed in May 2024

  • Reviewed: June 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Great family holidays.

    Stayed in June 2024

  • Reviewed: May 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Frosted glass sliding bathroom door. It did not shut properly. Toilet situated right behind door opening and as door didn't fully close meant it wasn't private.

    Friendly staff Lovely breakfast Clean Good location

    Stayed in May 2024

  • Reviewed: May 31, 2024

    9.0
    Fantastic stay
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There were some crusts in the room Noisy in the restaurant due to a big group

    Fantastic Location Very helpful staff Tasty breakfast Comfortable room

    Stayed in May 2024

  • Reviewed: May 31, 2024

    10
    Staff very helpful & friendly
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast ok limited selection

    Stayed in May 2024

  • Reviewed: May 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    The beds are not comfortable and wide enough , shawer is too narrow.

    The location is very good, breakfast is fear , 24h desk .

    Stayed in May 2024

  • Reviewed: May 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Room was a little small but facilities were good.

    5 minutes walk to the centre of the old town. Breakfast was good with plenty of choice.

    Stayed in May 2024

  • Reviewed: May 24, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was very clean Hotel is small but super convenient Room was big All facilities available room was specious Reception very helpful special thanks to Rafal

    Stayed in May 2024

  • Reviewed: May 23, 2024

    10
    Warm welcome from happy, professional people - receptionists, breakfast hostesses, cleaning lady :-)
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 3 nights

    There was nothing we did not like. Photos taken by the hotel of the rooms are accurate and up to date.

    Located perfectly (for us) between the train station and the town centre - a 10 minute walk to each. Breakfast was delicious - fresh, wide variety and replenished frequently so no matter how early or late we arrived there was still plenty to choose from. Our triple room was large enough for the 3 of us and our belongings. Plenty of space to hang clothes. Plenty of space to move around each other when we were getting ready for the day. Comfy beds (including the sofa bed which I slept on).

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom had a weird small, probably something due to the pipes, but nothing major.

    Room was huge and clean, good breakfast and staff was very polite. Great location, walking distance to the old town and transportation.

    Stayed in May 2024

  • Reviewed: May 19, 2024

    10
    Full value for money, an enjoyable stay!
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms, hygiene and most importantly the service, all very good. Breakfast on both days were good too. RAFAL at the reception was an absolute Gem.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    9.0
    Wonderful hotel and would recommend to friends and use again
    • Leisure trip
    • Travelers with friends
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Only small issue was that the bar closed at 10pm so a couple of evenings we would have liked to go to the hotel for a few drinks but it was too late - however a lot of good bars around so not a major problem

    Very clean, friendly, rooms were brilliant and good location to main square.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    9.0
    Great Location, Clean & Tidy, would recommend
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights

    We kept having to ask for a top up of tea/coffee in our room but reception was very obliging and apologetic

    The hotel was in a good location, slightly off the beaten track but well within walking distance of main square which meant it was a bit quieter. Breakfast was good and the staff extremely helpful and friendly.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Very central

    Stayed in May 2024

  • Reviewed: May 12, 2024

    9.0
    Great hotel for a weekend in Krakow (and trips to the vicinity)
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room could benefit from some modernization (such as new mattresses).

    Very good hotel for a stay in Krakow, located between the train station (15 min) and the Old Town also about 15 min). The neighborhood also appeared to be nice and safe. Super friendly staff, tasty breakfast. The room we stayed in was clean and generously sized. The air-conditioning also worked, but we could also cool down and freshen up our room by opening the windows.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Central , quiet, good sized rooms, excellent breakfast, friendly staff

    Stayed in May 2024

  • Reviewed: May 8, 2024

    9.0
    Lovely hotel, would recommend
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Lovely clean hotel. Friendly and helpful staff. Good Breakfast

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Personal is super friendly, close to old town and rail station

    Stayed in April 2024

  • Reviewed: May 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy fridge in the room :(

    Great staff, good location

    Stayed in May 2024

  • Reviewed: May 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable,great food , so helpful and nice staff ,localisation ,good price

    Stayed in May 2024

  • Reviewed: April 29, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    My phone device on the room was not working properly, had to call the reception from my mobile once.

    The location is great for travellers, very close to the old part of the town, tram station within 5 min walking,taking you to the ghetto area, among others.The room was spacy, clean and very quite.The breakfast was unbeatable (fresh and tasty with local flavors). Taxi driver of the hotel (transport to airport 120zl) is so friendly and willing to offer lots of info about Krakow and make a nice chat with him in English. Receptionists all kind and helpful.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff were all helpful and friendly. The beds were comfortable and the location was good

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    Excellent stay. Booked a taxi to take us back to airport as early flight. 120pzl gave us a pack lunch and took a coffee
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Helpful staff. Lovely breakfast and fab location

    Stayed in April 2024

Showing 1 - 25

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