21 Świętego Krzyża, Old Town, 31-023 Krakow, Poland
#12 of 269 hotels in Krakow
Guests' ChoiceBased on 79 hotel reviews
9.4Cleanliness
9.7
Comfort
9.6
Location
9.9
Facilities
9.5
Staff
9.7
Value for money
9.3
Free Wifi
9.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 11, 2024
Karim
United Arab EmiratesNothing
Spacious room, amenities, checkin.
Stayed in June 2024
Reviewed: June 10, 2024
Aman
United KingdomThe breakfast was not great. In-particular our hot food order took over 30 mins to arrive!
The location, prosecco and room!
Stayed in June 2024
Reviewed: June 8, 2024
Lindberg
DenmarkNice and relaxed atmospher..good breakfast... And location within walking distance from the town must see attractions
Stayed in June 2024
Reviewed: June 3, 2024
Daniel
United KingdomClean and tidy, great staff!!!!
Stayed in May 2024
Reviewed: June 1, 2024
John
United KingdomHotel Teatr is faultless.
This is a lovely hotel, situated in a quiet street but very close to Krakow’s old town, as well as the main rail/bus stations The rooms are finished to an exceptional standard, and overall it oozes quality. The breakfasts are really excellent, with a wide choice and items such as eggs, pancakes etc cooked to order. The staff were great too - special mention to Paulina who recommended a couple of fab beer gardens. One of the nicest hotels we’ve ever stayed in. Krakow was amazing too.
Stayed in May 2024
Reviewed: May 29, 2024
Heidi
FinlandLocation is excellent. Really close to train station and shopping center but moments away from old town main square. Can't speak highly enough about the staff! Very helpful and lovelly. Also delicious breaktfast! Very nice decor and quality bath products.
Stayed in May 2024
Reviewed: May 29, 2024
Martin
United KingdomNothing I can think of.
This is a super hotel. It's located within the old city centre within walking distance of all the main centre sites and within walking distance of the main train station and trams. It's a brand-new hotel within an original old town building. Consequently everything within the hotel is brand new. My room and ensuite shower room were both of a good size. The bedroom had a large very comfortable bed, a large flat screen television, a mini- bar, clothes closet, safe, tea and coffee making facilities and a cleverly built-in extendable ironing board and full size steam iron. The shower room had a large walk-in shower with rainfall shower fitting, a large sink and mirror and a WC with a built in bidet, something I've never seen before. The shower room also had under floor heating. I only had breakfast once as I was meeting my son in the mornings, but there was plenty of variety, everything very fresh with hot items cooked to order. The staff were very friendly and extremely helpful, and when I just couldn't find the button to turn on the air-conditioning, the receptionist kindly came up to my room to show me how to do it - it was easy and I felt very silly, but she was very good about it! This Is a great place to stay if visiting Krakow and the hotel would be definitely my first choice if I am lucky enough to teturn.
Stayed in May 2024
Reviewed: May 20, 2024
Sarah
United KingdomNatalie greeted us and took such excellent care of us. Would return for sure. Thank you Natalie!
Stayed in May 2024
Reviewed: May 18, 2024
Nicky
United KingdomOnly thing I would say is no manual how to use the coffee machine air air con unit.
Beautiful and clean and new
Stayed in May 2024
Reviewed: May 14, 2024
Elizabeth
United States of AmericaBroken safes. Temperature control broken in one room was set at 29. No one to fix. Need luggage rack needs trash can under desk needs kleenex
Good bed and pillows good location clean large room great breakfast l’occitsne products in the room.
Stayed in May 2024
Reviewed: May 13, 2024
Scott
Czech RepublicWe loved the hotel. The staff were great and helpful. Everything was so nice.
Stayed in April 2024
Reviewed: May 13, 2024
Ieuan
United KingdomI believe I booked a double room, so a double bed would have been nice rather than 2 single beds, but a minor issue in an otherwise comfortable stay.
Desk staff were great, really welcoming and helpful. The hotel room itself was clean and beautifully spacious with high ceilings, and set in a great destination on the edge of the Old Town within walking distance of the river and Kings Castle.
Stayed in May 2024
Reviewed: May 13, 2024
Samuel
United KingdomNothing
Fantastic boutique hotel in the old town. Centrally located yet secluded. Great decor. Great staff. Brilliant breakfast. Prosecco on arrival was a nice touch.
Stayed in May 2024
Reviewed: May 9, 2024
Lorraine
United KingdomShower just slightly l low pressure but this was a minor thing
Great location, very friendly and helpful staff. Lovely building and comfortable stylish rooms that were very well equipped. Beds very comfortable. All absolutely positive wouks definitely come again!
Stayed in May 2024
Reviewed: April 26, 2024
Christine
United KingdomLovely hotel
Staff member when we arrived was unhelpful
Stayed in April 2024
Reviewed: April 20, 2024
Katarzyna
PortugalAlthough very fresh and delicious with buffet and à la carte options included in the cost, the breakfast could be more reasonably priced.
This is a wonderful hotel in a fantastic location, just a few minutes' walk from the main market square. The staff was very attentive, accommodating and professional, but most importantly, the room was exceptionally quiet, clean and comfortable. A truly peaceful sanctuary away from the hustle and bustle of sightseeing!
Stayed in April 2024
Reviewed: April 15, 2024
Mark
Netherlands-
Excellent location, a very warm welcome with a glass of Prosecco, , super friendly staff (Nathalie, you made our stay extra special!), great breakfast and the rooms are very spacious with great design and theater links)
Stayed in April 2024
Reviewed: April 13, 2024
Emily
United States of AmericaBeautiful blend of modern design in a historic building. The furniture and fixtures were modern while preserving brick and timber inside the rooms. The breakfast was delicious. I really liked the combination of fresh hot food made to order along with the cold buffet. I was impressed by the tea selection! I was traveling for leisure but had a little work to do each day. The desk in the room was spacious and comfortable. The location was perfect for me- near the tram line and convenient for exploring the old town.
Stayed in April 2024
Reviewed: April 12, 2024
Lois
United KingdomBeautiful room with everything we needed. Excellent location in old town
Stayed in April 2024
Reviewed: April 11, 2024
Adam
United KingdomThe property is in the heart of the city, it is modern and has a kind of cool “John wick style” vibe.
Stayed in April 2024
Reviewed: April 10, 2024
Eli
PolandEverything great
Stayed in April 2024
Reviewed: April 5, 2024
Sarah
United States of AmericaEverything was great
Hotel Teatr is amazing! The rooms are lovely, the location is fabulous for walking to all of the main attractions, and the staff is very helpful.
Stayed in April 2024
Reviewed: March 21, 2024
Halabi
IsraelNothing
Great staff, good location- far from the noise, great facilities. The rooms are beautiful
Stayed in March 2024
Reviewed: March 19, 2024
Clare
United KingdomNothing
The staff was incredibly helpful and kind. the breakfast was absolutely delicious and abundant. Being greeted with a glass of Prosecco was a nice touch. The decor made the place feel both homey welcoming and upscale. The location was great I had a wonderful experience
Stayed in January 2024
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