The indoor pool wasn’t so nice. It would be nice to have one heated outside pool.

The apartment was really good. Kitchen had good appliances and equipments. Bathroom was big and had good shower. Altough Gardens are close to the main gate it was easy walk to all the restaurants and beach. Restaurants were quite pricy but according to the room prices. Breakfast was excellent and other food also good. Chlidren play ground was the best I have seen in hotels.

Stayed in May 2024

Restaurants are quite expensive.

Beautiful gardens, modern decor, clean and well equipped for families (garden suite apartment). Lots of options for pools, leisure, food. Staff all excellent.

Stayed in May 2024

No towels at pool towel shack right by Room. Had to drive to another pool that had an open shack, really inconvenient. Several Restaurants listed on website (Piri Piri, Yakuza) as being open are in fact closed. Guests should be better informed as to which Restaurants are open so they can plan dinner accordingly perhaps at check in or on the Hotel Ap.

Beautiful upscale Resort Hotel in a great location right by Beach. Market and nice Restaurant located right across the street within easy walking distance.

Stayed in April 2024

Such a luxurious hotel! Worth every penny! The high standards seems everywhere - the rooms, the pools, the breakfast and all the vast area around! Definitely will come back!

Stayed in May 2024

Breakfast wasn’t great (see below). Not enough gluten-free choices in ALL the restaurants (breakfast, lunch & dinner). Very difficult for my son to find things that he could eat. This is a real shame given the generally high quality of food and the hotel in general.

Staff were lovely. Location and beach are fantastic.

Stayed in April 2024

Nothing :)

The facilities are amazing, the rooms are spotless, the staff are so friendly! The food is really good, with lots of options! There is so much to do. Everything has been well thought through too! We will definitely be back and can’t recommend more!

Stayed in April 2024

Prices in restaurants, you can easily find a good restaurant around with the half of the price.

Service, rooms, fitness and spa, connection to beach and in general resort area.

Stayed in March 2024

Noise from the gardeners woke us up every morning. Wish there was an all inclusive option.

Great service. Great beach. Nice indoor pool. Great kitchen fully stocked.

Stayed in February 2024

It was just perfect as it was

Superb accommodation The best staff in all areas of the hotel, helpful and polite. Beautiful

Stayed in October 2023

There wasn’t anything

First time staying the gardens, we’ve stayed previously in the golf suites and residents part of the resort, I think the gardens is our new favourite. From the beautiful decor to the perfect location we loved every part of our stay!

Stayed in September 2023

The rooms could do with some modernisation and there could be more evening entertainment.

Set in a beautiful location, nice room, lovely staff

Stayed in August 2023

A bit of a walk to beach.

Very clean. Staff excellent

Stayed in June 2023

We went for breakfast once and the breakfast was not that great. Service was pretty slow and you could tell that they were really understaffed. Furthermore, cleaning could have been better as often the bathrooms were dirty, even after cleaning. The food was also so so as it was overpriced and not that great. I recommend going somewhere outside of the hotel to find a good place to eat.

The atmosphere and the location was fantastic. The pines and the cliffs were so mesmerizing. It really felt like a paradise and you really feel relaxed. The concierge, Claudia was really helpful and we really appreciated her recommendations.We really liked our apartment as it came with everything that we needed and even more!

Stayed in August 2022

Somewhere to have snacks. A nice sandwich Etc particularly at lunchbtime

The apartment was excellent. Location great Restraunt s overpriced and there was not a coffee shop type of breakfast. Like coffee and croissants. Or simple continental breakfast

Stayed in October 2022

Kids club

Excellent but the kids club needs older staffing …. With experience

Stayed in September 2022

shuttle bus takes forever. you need to be able to walk 10-15mins to get around the resort.

Great layout. plenty of space. didn’t feel crowded. apartments are a good size.

Stayed in July 2022

some restaurants very pricey

great facilities

Stayed in July 2022

beach can be more serviced. very few staff and limited beach chairs. waiter is very difficult to attract his attention.

well kept and brilliant location

Stayed in August 2022

I don’t like to be negative, but because there is something very magical about Pine Cliffs. I need to address this , I noticed a lot of conferences going on which seemed to take over parts of the hotel and staff at times . When it should have been relaxing , the atmosphere was not , it very corporate . While i stayed for 11 nights there was at least 5 of these going on back to back and 3 weddings . I understand they have to catch up because of covid . But it seemed to over take the main areas alot . Before I left , there was meant to be 900 Spainards coming for a 3 day conference. I was left a note stating that some of the amenities would be closed which would have really annoyed me if I was still there . Pine Cliffs is not cheap and I definitely think you should ask how many of these could be going on when you are staying . Please remember your selling tranquility healthy eating and overall well being . When i’m on holiday i don’t want to feel like i’m at work watching these events .

I had an apartment and it was amazing everything was brand new . I didn’t have breakfast there but my friend was staying in the hotel and she said it was excellent. My bed was so comfortable it was like sleeping on a cloud . The beach was outstanding for me , l loved it .I ate in the Mare beach restaurant nearly every day and the food was good and the service was very good . I will say pricey but honestly the view .

Stayed in June 2022

unfortunately the food, this is the biggest downside it’s really not good, especially considering the price you are paying. My son unfortunately contracted food poisoning eating l at the ‘O Grill’ buffet restaurant , but to be honest we hadn’t been that impressed with the food before this point. luckily we love travelling out of the hotel, and ventured into Vilamoura marina lots of evenings, so we weren’t restricted.

The whole complex was beautiful, really well designed. lots of pool options so never over crowded. loved the direct access to the beach via a lift and walkway, beach beds provided by hotel. lovely staff, every staff member from bar staff to managers were attentive, polite and kind. rooms are very comfortable and big it’s a big complex, so some things are quite far to walk, but we like walking so this is a bonus for us, you don’t feel ‘lazy’.

Stayed in June 2022

staff were all wonderful. Extremely family friendly but didn’t feel overrun by children. Very clean and excellent facilities.

Stayed in April 2022

I'm sure there is sunstainable programs but the environment footprint is not evident anywhere. No recycling bin inside the apartment, no mention of water waste or water drinking fill up stations. The internal shuttle service is the real disaster and it seems very unorganised.

It feels like you are in a small town but exclusive use to hot el guests only. A holiday you can explore the various options without the need of a car.

Stayed in October 2021

Pools could or even should be warmer (maybe not for British guest, but all others).

Beautiful resort with different accommodation options. Pine Cliff Garden is perfect for families, fully equiped appartment combined with the advantage of hotel service. Whole area (beach, pools, kids playground, garden, restaurants) is awesome. Staff is very friendly and helpful. We will come back.

Stayed in September 2021

Lovely beach. Food. Staff very kind and always helpful. Overall a great experience for family beach holidays. Recommended.

Stayed in August 2021