Pigeon Forge, 37863, United States of America
#88 of 464 hotels in Pigeon Forge
Guests' ChoiceBased on 119 apartment reviews
8.7Cleanliness
8.7
Comfort
8.9
Location
9.5
Facilities
8.8
Staff
8.5
Value for money
8.8
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 20, 2024
Kacey
United States of AmericaThe only complaint I have is that the code didn’t work for the door when we got to the property, but a quick call/text to the management company got it taken care of quickly. And we never could get the fireplace to work, but that may have been more operator error than it just not working. Haha.
The room was absolutely gorgeous and stocked with everything we needed.
Stayed in May 2024
Reviewed: May 20, 2024
Madison
United States of Americathe pictures shown on the ad arent of the actual unit we were assigned
location & ease of access to everything. balcony.
Stayed in May 2024
Reviewed: May 19, 2024
Gabriele
United States of AmericaEverything it was beautiful
Stayed in May 2024
Reviewed: May 2, 2024
Annette
United States of AmericaEverything fine
Location & cleanliness
Stayed in April 2024
Reviewed: April 22, 2024
Douglas
United States of AmericaNa
Na
Stayed in March 2024
Reviewed: April 7, 2024
Clay
United States of AmericaOnly 1 elevator
Location, quiet setting, room.
Stayed in April 2024
Reviewed: April 1, 2024
Grimes
United States of AmericaThe bathroom door that was used for guests had a problem with the door. I believe it was off its top hinge. You had to literally pick it up then hold it in place so you could properly shut and lock the door.
no check in desk. went straight to the room
Stayed in March 2024
Reviewed: March 28, 2024
Valarie
United States of AmericaThe unit was very clean and the location was ideal. I would definitely stay here again.
Stayed in March 2024
Reviewed: March 27, 2024
Curtis
United States of AmericaThe elevator is a little sketchy and slow. Took the stairs most of the time
Great location and condo was beautiful and clean.
Stayed in March 2024
Reviewed: March 23, 2024
Amy
United States of AmericaThere was no staff on duty at any point in our 4 day stay
Loved the location and the space itself
Stayed in March 2024
Reviewed: March 16, 2024
Jeffrey
United States of AmericaElevator was broken and we had an elderly and one on crutches and we were on the top floor
Location
Stayed in February 2024
Reviewed: March 16, 2024
Kathy
United States of AmericaThere were 4 remotes to the TV, and we never did figure it out! We could have used more towels and soap.
Apt. Was beautiful. Mattresses were excellent. View of the river from balcony was so relaxing. The location was perfect; centrally located.
Stayed in March 2024
Reviewed: February 12, 2024
Chad
United States of AmericaGood location
Stayed in February 2024
Reviewed: February 5, 2024
Ashley
United States of AmericaThe beds were hard, an one bed was missing the mattress.
It was so homey
Stayed in February 2024
Reviewed: December 4, 2023
Pamela
United States of AmericaFloors needed mopping. Doors next to be worked on. Code was way to long
Very nice. Very comfortable.
Stayed in December 2023
Reviewed: November 25, 2023
Cindy
United States of AmericaParking could be improved
Convenient, comfortable, beautiful view
Stayed in November 2023
Reviewed: November 20, 2023
Richard
United States of AmericaFew stains on carpet but nothing that affected our stay
Location was close to the places we wanted to visit. It was clean and well lit
Stayed in November 2023
Reviewed: November 18, 2023
Charlotte
United States of AmericaThe door lock so not working right.
Stayed in November 2023
Reviewed: November 18, 2023
Lisa
United States of AmericaClearer directions on the door lock. If you would have explained in steps: step 1 press top bottom which will turn keypad blue step 2 enter code step 3 turn lock to the left
I was amazed at how they provided dish soap, dishwashing tablets, salt &pepper, as well as bathroom necessities. I loved the location off the beaten path yet attractions were easily obtained.
Stayed in November 2023
Reviewed: October 28, 2023
Pamela
United States of AmericaSmall kitchen if anything
Location and set up
Stayed in October 2023
Reviewed: October 22, 2023
Wanda
United States of AmericaNothing
Was a great place at a great value. Covered garage. Excellent location!! If you want luxury at a good value this is it. View from balcony was awesome. View in front awesome a well with View of mountains. More than satisfied. Will probably use them again. I usually get 4 to 5 star rooms and pay luxury prices. This condo was awesome!!
Stayed in October 2023
Reviewed: October 7, 2023
Felisa
United States of AmericaKeyless entry. Had a hard time locking the door when getting ready to leave.
The beds were super comfy. The condo was amazingly clean. Beautiful view. Great location.
Stayed in October 2023
Reviewed: October 4, 2023
Valerie
United States of AmericaI love the location. Sitting on the balcony at night and morning and listening to nature was so peaceful. I love that it’s perfect for our family. All four of our kids had their own bed to sleep in and we had plenty of room. This was the perfect place for our family to stay.
Stayed in October 2023
Reviewed: September 16, 2023
Claudette
United States of AmericaThe code didn’t work to get in and had to call to get lock box code. I have never seen a code so long. I have a keyless lock of the same brand at home and it has four numbers . The people beside us were having the same problem!
Quiet , comfortable
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content