2179 Parkway, Pigeon Forge, TN 37863, United States of America
#359 of 447 hotels in Pigeon Forge
Guests' ChoiceBased on 1808 hotel reviews
6.6Cleanliness
7.0
Comfort
7.1
Location
7.9
Facilities
6.8
Staff
7.6
Value for money
7.4
Free WiFi
6.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Margaret
United States of AmericaAsked 3 times for soap container in the shower to be filled and wasn't. Wall in bathroom above tub was peeling . Breakfast was only cereal or donuts. Entrance door was.not an automatic door. Needs updated.
The room size was great. Bed was comfortable. The staff was very nice.
Stayed in April 2024
Reviewed: April 26, 2024
Hayley
United States of AmericaOur room and area around it was dirty, cushions were stained, half painted walls, rough bedding, the soap they left was so drying , toilet paper was so thin and the area for ice in front of our door had flooring and construction stuff left there , the place seemed pretty run down in the way of needing new decor and bedding and beds
I like the staff and the jacuzzi tub
Stayed in April 2024
Reviewed: April 26, 2024
David
United States of AmericaNoisy heater noisy kids
Convenient. Girl working middle shift was great
Stayed in April 2024
Reviewed: April 24, 2024
Stacey
United States of AmericaThere was mold on the walls and on the picture on the wall
Close to the strip
Stayed in April 2024
Reviewed: April 22, 2024
Jonathan
United States of AmericaCould use better mattress it was very uncomfortable
It was a nice place
Stayed in April 2024
Reviewed: April 22, 2024
Dj
United States of AmericaThe hotel is dated and some of the stuff was messed up in the room, nothing major just cosmetics.
Priced well, good location.
Stayed in April 2024
Reviewed: April 15, 2024
Jeter
United States of AmericaCouldn't think of anything at this time
The bed was nice to sleep on
Stayed in April 2024
Reviewed: April 11, 2024
Michael
United States of AmericaPlumbing problems
Have stayed several times here and it doesn't seem to be going down. They are taking care of hotel.
Stayed in April 2024
Reviewed: April 8, 2024
Amber
United States of AmericaThere wasn't really any house-keeping.. the only things replaced were towels. Bins not emptied, there was shampoo but no conditioner. The deposit was not advised until arrival which I thought was a little ordinary.. and wasn't released immediately on departure told after the fact we would wait 3-5 business days to be back on card. I also asked when we made the booking like a week prior to ensure there were extra blankets and sheets as we would need to bring an extra blow up bed for our son as it was not appropriate for him to sleep in same bed as sister and we never received a reply. I will say staff did oblige once we asked. All in all it was a comfortable stay.
Breakfast was decent, staff were polite. Fresh towels provided daily which was nice.
Stayed in April 2024
Reviewed: April 8, 2024
Sheila
United States of AmericaBreakfast
Stayed in April 2024
Reviewed: April 7, 2024
Alice
United States of AmericaBeds were to hard for my liking. And we’re full size.
Clean and quiet
Stayed in April 2024
Reviewed: March 31, 2024
Irene
United States of AmericaLittle wear & tear could have been kept up knowing it's on a main drag competing with the other hotels for business. Could have been a little bit better breakfast. I worked at a hotel so to me the front desk person should have been a little more friendly. She seemed like she had an attitude since we first checked in. Clean under beds more , they would have seen the extra remote my 7 year old found under the bed.
The location was good, room was quite, had a comfortable bed, towels were soft and lots of them
Stayed in March 2024
Reviewed: March 30, 2024
Trevor
United States of AmericaOne of the jets on the spa tub was messed up, but the room was nice and Spacey
Location of hotel
Stayed in March 2024
Reviewed: March 25, 2024
Angel
United States of AmericaThe pillows were thin and not enough blankets and not much of a breakfast
The area and price
Stayed in February 2024
Reviewed: March 25, 2024
Wyndi
United States of AmericaIf this review is to give you feed back, I would love to see some more options that were less sweet for Continental Breakfast. We got there later in the morning so it is possible that those options were available but we didn't get there in time.
Check in and check out was fast and easy, staff was friendly. It was affordable, and made a trip for my Son's birthday possible for our Family. Location was great close to all the fun family attractions.
Stayed in March 2024
Reviewed: March 21, 2024
Natasha
United States of AmericaThe hotel is right in town where everything is!
Stayed in March 2024
Reviewed: March 20, 2024
Tekela
United States of AmericaLocation
Staff very nice and friendly, clean and affordable
Stayed in March 2024
Reviewed: March 18, 2024
Leidy
United States of AmericaThe only thing I didn't like was that the hallways had a smell that wasn't even pleasant.
a nice and organized place
Stayed in March 2024
Reviewed: March 18, 2024
Kustomz
United States of AmericaKids were running around tapping on door made my dog bark alot
Big room and had hot tub in it
Stayed in December 2023
Reviewed: March 18, 2024
William
United States of AmericaBetter breakfast
Stayed in March 2024
Reviewed: March 17, 2024
Williams
United States of AmericaI DIDN'T like the way booking did I booked this on line and the room did not have what I paid for
Staff was great and friendly
Stayed in March 2024
Reviewed: February 7, 2024
Brian
United States of AmericaI have stayed many times in this hotel and never no problems. this time i found roaches in my room and bathroom.
Location and price was great
Stayed in February 2024
Reviewed: January 26, 2024
James
United States of AmericaNever received my 80 dollar deposit back even though I called and was told it was released.
Stayed in December 2023
Reviewed: January 5, 2024
Shelley
United States of AmericaThe parking area on the side and rear of the hotel was not well lit. Also, the lobby smelled stale.
The location was great. Our room was very clean and smelled fresh.
Stayed in January 2024
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