We got to the property on Saturday. We informed the management that one of the doors on the entertainment center was broken and it had been done prior to our arrival. We also let them know the master bedrooms tv remote was missing. To which they informed us to check in drawers and between couch cushions. We let them know that we had looked in all those places for it. They never did respond back. If your guests are having to search couch cushions for remotes then the cleaning staff is not doing their job. We finally received a remote for the master bedroom on Wednesday and we had to program it to the tv. I was not impressed with the management.

We loved how close to the beach the property was. The condo was nice and we had a beautiful view of the ocean from our balcony. The pools were nice. The only thing we didn’t like about the condo was the master bedroom bed was hard as a rock.

Stayed in August 2023

I enjoyed the condo it was spacious I will say that the host should include a broom to clean up sand I had to go out and purchase one and then haul it back home with me. I’m a clean freak so I couldn’t take stepping on sand. Also the middle building where the walk way is to get to the beach had many roaches. Also in the description it states everything is included but there was only one trash bag , one dish pod and one roll of toilet paper. So I feel it would be helpful to mention that it only includes one of each item so the guests know the purchase before hand. Because I’m a planner and I would have had those items all packed and ready to go but I got there and went to Walmart to get food and then realized that there wasn’t enough and had to return to Walmart. So I feel including a description of what the condo includes would be helpful.

The condo was spacious and comfy. It was perfect for my family.

Stayed in July 2023

We have stayed at this resort a couple of times and the apartments were spotless, the one we stayed in this time was very nice but it was dusty, there was hair in the bathroom floor and shower. The master bedroom had glass or something very sharp in the carpet, I vacuumed and cleaned the bathroom floor and tub with lysol wipes I also swept the balcony.

Friendly and accommodating from all staff, we loved that the beach and pools were a hop and skip away and the resort was convenient to everything.

Stayed in July 2023

Perfect location right on the beach. Not far from all the fun things to do all around!

Stayed in June 2023

Although the cleanliness of the apartment was in good condition, there were some cockroaches that were a bit unpleasant

The apartment was a good size for a large family, I loved the easy access to the beach it was the best. We didn't have to move since we arrived

Stayed in June 2022

i loved the condo! the housekeepers just need to do a better job of getting all the hair.

the view of the gulf, the condo is beautiful, and on the beach!

Stayed in May 2022

I loved everything about it .

it’s private property with parking garage clean etc .

Stayed in April 2022

Separate pools

Location and direct access to the beach

Stayed in September 2021

My wife had to clean the entire apartment. There was sand all over the floor and counters. Dishes were not clean. Bathrooms could have been cleaner. She spent the first day cleaning, which is even more frustrating considering the couple hundred dollar cleaning fee

We love the location and the amenities.

Stayed in August 2021

The couch bed was broken on one of the couches. Didn't have sheets for it.

It wasn't a breakfast included. We had an onsite place to eat though & it was good.

Stayed in August 2021

Some of the appliances were outdated.

The property was nice and very clean! The view to the beach was exceptional!

Stayed in August 2021

They never came to fix the TV situation

Location

Stayed in July 2021

The atmosphere.

Stayed in July 2021

The television in the family room wouldn’t connect to cable

The location, location, location!!!!

Stayed in July 2021

Room could have been cleaned a little better upon arrival.

Love the access to the beach and the pools where nice.

Stayed in June 2021

Restaurants availability were very slim and there was NO transportation available to explore the area. All ubers and lyfts said they were not available. Also the customer service was terrible!

Food quality was not good and was over priced.

Stayed in August 2021

Went to the reasurant by the pool they dont take cash, nor can you charge to room ,the girl that took the order maid a rude coment about the ohio state shirt my friends child had on i bought that shirt! The balcony needs a good cleaning the floor is dirty need shoes on so as your feet dont look like you walked on coal.

The room is very spacious, but i would replace the glass table tops there not child friendly, everything else was good.

Stayed in August 2021

My only negative complaint which is also the reason I won’t be staying here again is because the beach service chairs and umbrellas take up over 80% of the beach front on Tops’l Tides beach. As a paying customer staying in the Tops’l condo but having limited area to set up my own chairs on the beach I was very displeased. We had to set up our beach chairs in front of private houses neighboring the condos due to the lack of space on Tops’ls beach because the beach service they allow claim so much of it.

The condo unit itself was beautiful and very clean and comfortable.

Stayed in August 2023

hot tub was closed, condo needed a little upkeep

location

Stayed in March 2023

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Stayed in March 2024

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Stayed in August 2023

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Stayed in July 2023

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Stayed in May 2023